Open Text Email Management 10 Redefines Email Classification to Combat
Content Overload

    Innovative Solution Draws from Power of ECM Architecture to Assert Email
    Control, Automation

ORLANDO, FL, Oct. 15 /CNW/ - Open Text(TM) Corporation (NASDAQ: OTEX, TSX: OTC), a global leader in Enterprise Content Management (ECM), today announced its latest new release of Open Text Email Management for Microsoft Exchange, a full-featured email management solution that helps companies reduce skyrocketing email storage requirements and enhance their ability to respond to eDiscovery requests. By offering unprecedented control and automation, companies can automate and safeguard the disposition of unimportant email and provide common-sense mechanisms for users to identify and retain business-critical messages.

Email has transformed the way business operates - facilitating fast and cost-effective communication across business units, geographies and time zones. Despite its unparalleled utility however, rampant and insurmountable growth has made email a growing liability for organizations around the world. The challenges associated with failing to implement a content retention plan for email are multifold and complex, but the most pressing issue facing companies today concerning email is that of litigation risk, cost and unsustainable growth of electronically stored information.

Open Text's email management capabilities are an integral part of the Open Text ECM Suite, which provides the broadest, most comprehensive set of integrated ECM capabilities on the market today. The new Open Text Email Management 10 for Microsoft Exchange systematically captures business value and intended record email messages, and also offers a reliable and consistent method for identifying and deleting unimportant or transitory email.

"Mismanaged email poses substantial risk and cost, particularly in terms of litigation expenses. The amount of data retained directly correlates to these costs and risks," said Jeremy Barnes, Program Manager, Email Management at Open Text, who discusses this topic further in a podcast ( launched today. "The latest release of Open Text Email Management for Microsoft Exchange offers organizations a simple and automated means of identifying and capturing only those email messages that are useful or important to keep, while disposing unimportant, low-value email that clogs up our inbox."

"The most innovative and powerful element of this solution is the simplicity in which it embeds email management into day-to-day work processes," said Doug Magnuson, Managing Director at Huron Consulting Group. "Organizations struggle to manage email in accordance with policy without placing undue burden on the end user. What Open Text has done that is so compelling is to make it all truly practical for the end user resulting in higher compliance and immediate value for them and for the organization."

    Key features of Open Text Email Management 10 for Microsoft Exchange

    -   Common-sense message classification mechanisms: Multiple message
        classification mechanisms are designed implicitly around the way
        users work. Users can assign classifications to existing folders in
        their mailbox, classify messages in-place within the mailbox, or on-
        send when composing new emails. Classifications then drive the
        appropriate capture of important messages into the Open Text ECM
        Suite, and retention in accordance with policy.

    -   Role-based classifications: To provide as simple a user experience as
        possible, classification choices are presented to users based on
        their role within the company, ensuring they always have a relevant
        and targeted selection of options to identify what emails represent.

    -   User-friendly email management assistant: An intuitive email
        management assistant provides users with a real-time view into what
        is happening in their managed mailbox. Information about how specific
        emails have been classified and managed, as well as a dynamically
        generated view of unimportant messages pending deletion is always
        available to users, ensuring they have a final opportunity to review
        and save potentially important messages before they are

Open Text Email Management for Microsoft Exchange is available now. For more information, please visit

About Open Text

Open Text, an enterprise software company and leader in enterprise content management, helps organizations manage and gain the true value of their business content. Open Text brings two decades of expertise supporting 50 million users in 114 countries. Working with our customers and partners, we bring together leading Content Experts(TM) to help organizations capture and preserve corporate memory, increase brand equity, automate processes, mitigate risk, manage compliance and improve competitiveness. For more information, visit

    Safe Harbor Statement Under the Private Securities Litigation Reform Act
    of 1995

This news release may contain forward-looking statements relating to the success of any of the Company's strategic initiatives, the Company's growth and profitability prospects, the benefits of the Company's products to be realized by customers, the Company's position in the market and future opportunities therein, the deployment of Open Text ECM Suite and our other products by customers, and future performance of Open Text Corporation. Forward-looking statements may also include, without limitation, any statement relating to future events, conditions or circumstances. Forward-looking statements in this release are not promises or guarantees and are subject to certain risks and uncertainties, and actual results may differ materially. The risks and uncertainties that may affect forward-looking statements include, among others, the failure to develop new products, risks involved in fluctuations in currency exchange rates, delays in purchasing decisions of customers, the completion and integration of acquisitions, the possibility of technical, logistical or planning issues in connection with deployments, the continuous commitment of the Company's customers, demand for the Company's products and other risks detailed from time to time in the Company's filings with the Securities and Exchange Commission (SEC), including the Form 10-K for the year ended June 30, 2009. You should not place undue reliance upon any such forward-looking statements, which are based on management's beliefs and opinions at the time the statements are made, and the Company does not undertake any obligations to update forward-looking statements should circumstances or management's beliefs or opinions change.

Copyright (C) 2009 by Open Text Corporation. OPEN TEXT, OPEN TEXT ECM SUITE and OPEN TEXT EMAIL MANAGEMENT MICROSOFT EXCHANGE 10 are trademarks or registered trademarks of Open Text Corporation in the United States of America, Canada, the European Union and/or other countries. This list of trademarks is not exhaustive. Other trademarks, registered trademarks, product names, company names, brands and service names mentioned herein are property of Open Text Corporation or other respective owners.

SOURCE Open Text Corporation

For further information: For further information: Richard Maganini, Open Text, (847) 961-0662,; Stephanie Fazio, Open Text, (519) 888-7111, x2429,; Adam Lee, Europe, Open Text, 44 (0) 1189 848000,; Leonie Cusack, Asia, Open Text, +61 (0) 2 9026 3400,

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