Open Text Builds Out Its Leadership in Global Enterprise Fax Software Market

New Independent Report by Davidson Consulting Names Open Text as the Market Leader in Enterprise Fax Server Shipments in 2009

WATERLOO, ON, July 14 /CNW/ - With significant investments in product development and customer support, Open Text Corporation (NASDAQ: OTEX, TSX: OTC), the preeminent provider of enterprise content management (ECM) software, is further extending its lead in enterprise fax server software and achieving rapid growth in fax over IP (FoIP) solutions, according to a just-published report from Davidson Consulting, a fax industry analyst firm.

Over the past year, Open Text saw gains across the board in areas most critical to enterprise fax customers including fax server, production fax, multifunction peripherals (MFP) integration and FoIP. Despite challenging economic conditions, the overall fax server market experienced year-over-year growth, with Open Text further solidifying its market leadership.

As detailed in the 77-page "Computer-Based Fax Markets, 2009-2014" report (available at, enterprise fax software has a bright outlook for the foreseeable future as companies centralize fax operations to save costs. Fax retains a strong foothold in the enterprise for mission-critical transactions that require delivery confirmation and signatures as a way to meet compliance and security requirements. Such transactions are particularly common in the mortgage industry, insurance, healthcare and many other vertical markets.

At the core of Open Text's success in this growing segment is Open Text Fax Server, RightFax Edition that according to Davidson's report is "the leading fax server software brand." The report goes on to say that the "Open Text Fax and Document Division has a whole new attitude in 2010" based on renewed investments in engineering, customer support and sales. The report also highlights a number of enhancements and new offerings that position Open Text for success in the coming year, including:

    -   Enhanced integration and data connectors for ECM software, including
        the Open Text ECM Suite, and rich MFP device integration to cover
        nearly 90 percent of MFP devices sold.

    -   Full integration with Microsoft Exchange Server 2010, Microsoft
        Windows 7 and Microsoft SharePoint. Open Text is the only Microsoft
        Global Gold ISV partner for fax integration with Microsoft Exchange
        2010 Unified Messaging.

    -   The introduction of a complete range of Fax Gateways for FoIP
        simplify implementations and provide cost-effective alternatives to
        traditional fax boards and remote fax servers. According to the
        report: "Deploying an Open Text Fax Gateway together with Open Text
        Fax Server represents a complete FoIP solution which maximizes IP
        infrastructure, facilitates network consolidation, and simplifies
        branch office fax management."

At Advocate BroMenn Medical Center, a full-service 221-bed hospital in central Illinois, Microsoft integration in particular has proven to be invaluable. "Open Text Fax Server integrated with Microsoft SharePoint is one of the best ways to manage orders electronically," said Adam Young, Field Project Lead at BroMenn. "We're now able to provide the services patients need in a more efficient."

According to Lubor Ptacek, Vice President of Product Marketing at Open Text, "Faxing remains an integral component in enabling mission critical business processes for many industries and enterprises. Open Text Fax Server provides the best option in the industry to securely send, receive and store confidential business information while eliminating the need for standalone fax machines and paper-driven processes. We believe in the enterprise fax market and are fully committed to delivering the most secure and integrated fax solutions possible to customers across multiple industries."

For more information about Open Text Fax Solutions, go to

About Open Text

Open Text, the preeminent enterprise content management software solutions company, helps organizations manage and gain the true value of their business content. Open Text brings two decades of expertise supporting 100 million users in 114 countries. Working with our customers and partners, we bring together leading Content Experts(TM) to help organizations capture and preserve corporate memory, increase brand equity, automate processes, mitigate risk, manage compliance and improve competitiveness. For more information, visit

Certain statements in this press release may contain words considered forward-looking statements or information under applicable securities laws. These statements are based on the Open Text's current expectations, estimates, forecasts and projections about the operating environment, economies and markets in which the company operates. These statements are subject to important assumptions, risks and uncertainties that are difficult to predict, and the actual outcome may be materially different. Open Text's assumptions, although considered reasonable by the company at the date of this press release, may provide to be inaccurate and consequently its actual results could differ materially from the expectations set out herein. For additional information with respect to risks and other factors which could occur, see the Open Text's Annual Report on Form 10-K, Quarterly Reports on Form 10-Q and other securities filings with the SEC and other securities regulators. Unless otherwise required by applicable securities laws, Open Text disclaims any intention or obligations to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

Copyright (C) 2010 by Open Text Corporation. OPEN TEXT and OPEN TEXT FAX SOLUTIONS are trademarks or registered trademarks of Open Text Corporation in the United States of America, Canada, the European Union and/or other countries. This list of trademarks is not exhaustive. Other trademarks, registered trademarks, product names, company names, brands and service names mentioned herein are property of Open Text Corporation or other respective owners.

SOURCE Open Text Corporation

For further information: For further information: Richard Maganini, Open Text Corporation, +1-847-961-0662,; Stephanie Fazio, Open Text Corporation, +1 519 888 7111, x2429,

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