Data Storage Company Greatly Improves Planning Cycle Times and Visibility in Managing Service Parts Planning Business
OTTAWA, May 8, 2014 /CNW/ - Kinaxis®, provider of RapidResponse®, delivering cloud-based SCM and S&OP applications, today announced that Nimble Storage, a leading provider of flash-optimized hybrid storage solutions, has deployed Kinaxis RapidResponse as its core planning and analytics engine.
Headquartered in San Jose, CA, Nimble Storage is a growing company with a commitment to deliver the highest level of support and customer satisfaction in the storage industry with around-the-clock resources and four-hour onsite parts replacement service. With this mission in place, and its install base getting larger, the company faced challenges getting visibility into its global inventory hubs and depots to provide this critical customer support. This required an investment in technology to support the expanding business and operational needs.
The RapidResponse implementation was completed in February 2014 and has offered immediate value to its growing user base. The return on investment (ROI) for this deployment is expected to come from:
- condensed planning cycle times;
- reduced inventory levels;
- faster and more reliable scenario planning; and
- increased visibility to data for service parts planning.
"Nimble's world-class customer service agreements are incredibly important to our business," said Stacey Cornelius, vice president of operations at Nimble Storage. "As a past RapidResponse user, I know the breadth of capabilities and the flexibility of the solution. With RapidResponse deployed, we have the confidence we can keep up with our growing install base to achieve visibility of inventory at hubs, depots and parts in transit. We have the ability to quickly perform many "what-if" analyses we face on a daily basis and have already reduced the time to make decisions, which positively impacts our customer relationships."
"We are thrilled that RapidResponse is the chosen supply chain planning system for Nimble Storage," said John Sicard, chief products officer for Kinaxis. "An agile supply chain that can respond to unexpected change and volatile customer demands necessitates a supporting supply chain software solution that is equally as agile. As a single offering which solves multiple business problems, we believe in RapidResponse as the technology enabler for making effective demand and supply balancing decisions that drive corporate performance and customer satisfaction improvements for the company."
Kinaxis is a leading provider of cloud-based subscription software that enables our customers to improve and accelerate analysis and decision-making across their supply chain operations. The supply chain planning and analytics capabilities of our product, RapidResponse, create the foundation for managing multiple, interconnected supply chain management processes. By using the single RapidResponse product instead of combining individual disparate software solutions, our customers gain visibility across their supply chains, can respond quickly to changing conditions, and ultimately realize significant operating efficiencies.
SOURCE: Kinaxis Inc.