New online training - Getting the price right, every time!

MONTREAL, March 31 /CNW Telbec/ - Détail Québec (, formerly the Comité sectoriel de main-d'oeuvre du commerce de detail, today launched the very first online training on price labelling and accuracy in North America. Retailers and industry workers gathered this morning at the Monument-National in Montreal to attend this launch, hosted by tech columnist Dominic Arpin.

"At present, it is confusing for industry employees and consumers alike, particularly when it comes to applying the Price Accuracy Policy. Through this training, workers will be able to better understand and apply the Quebec legislation," stated Ms. Patricia Lapierre, Executive Director of Détail Québec.

This online training will make it possible for the 500,000 employees in the retail trade and food sector to better know the laws in force in Quebec, such as the Consumer Protection Act.

To meet the needs of workers and retailers, Détail Québec offers very affordable training that can be taken remotely at each individual's convenience. The information transmitted is simple, practical and user-friendly to facilitate learning. What's more, the training content is accessible, reliable and validated by the provincial retail board, the Conseil québécois du commerce de détail (CQCD), the United Food and Commercial Workers (UFCW) and the provincial consumer protection office, the Office de la protection du consommateur (OPC).

Playful training

Presented as an interactive 3D game, the training features a virtual clerk who frequently makes mistakes when labelling products and charging for them. The learner's task is to correct this clerk's mistakes and advise him of best practices. Once the various missions are successfully completed, the employee receives a certificate, which will soon be recognized industry-wide.

In a survey conducted during the pilot sessions, during which 160 people from across Quebec tested the training, all the employees answered "yes" to the question: "Would you recommend this training?"

This tool received a grant of more than $400,000 from the provincial workplace partners commission's workforce development and recognition fund, the Quebec Commission des partenaires du marché du travail (Fonds de développement et de reconnaissance de la main-d'œuvre) and Human Resources and Skills Development Canada, as well as a contribution valued at more than $100,000 from Quebec retailers. It is available for $19.95 (introductory price) on the Détail Québec website at This training qualifies for the Quebec Act to Promote Workforce Skills Development, also known as the Loi du 1 %.


For further information: For further information: For an interview with Ms. Lapierre, contact Julie Benjamin, 1-888-393-0222, Ext. 207,; Source: Patricia Lapierre, Executive Director, Détail Québec

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