Award-winning mobile app opens up Employee and Family Assistance Program
(EFAP) support to users
TORONTO, Nov. 14, 2012 /CNW/ - Today Morneau Shepell, under its Shepell•fgi brand, released a new version of
its My EAP mobile device application that includes First Chat.
Available in Canada, First Chat connects employees and their family
members to private and immediate clinical support with professional
counsellors via online chat technology.
According to Barb Veder, Clinical Director, Morneau Shepell, "We
consistently strive to reach those in need of support through
client-driven offerings that adhere to clinical integrity and best
practices. Unique to the EFAP industry, First Chat is the next step in
accessibility to professional support. In fact, we discovered that 65%
of all First Chat users are new users to this counselling modality and new users of EFAP services in general."
With this release, users can instantly access professional counselling,
learn more about their EFAP support services, and make a booking
through live online chat with just a touch of the screen or button
directly on their mobile device—anytime, anywhere.
"Offerings such as My EAP and First Chat are changing the EFAP and
professional counselling landscape," says Stephen Liptrap, Executive
Vice-President, Morneau Shepell and General Manager, Shepell•fgi. "This
app release reaffirms our commitment to developing innovative and high
quality clinical tools that reflect how organizations and individuals
need and want support."
A big hit with users, the critics agree: My EAP recently won the 2012
Innovation of the Year Award from the Employee Assistance European
Forum, a nonprofit organization dedicated to the development of
employee assistance and work-life services.
My EAP has the potential to help 20 million people—the number of mobile
subscribers in Canada, according to Statistics Canada. "Now more than
ever, people have the means to easily access professional support, when
and how they're most comfortable," says Liptrap.
My EAP is the first EFAP support available for mobile devices worldwide.
It offers practical solutions and support for issues that impact users'
work, health and life, and is free to download on Apple iPhone, iPod
Touch, and iPad; RIM's BlackBerry Bold, Curve, and Torch models; and
Android devices. Download it now at morneaushepell/myeap.
About Morneau Shepell
Morneau Shepell is the largest Canadian-based firm offering consulting
and outsourcing services for workforce programs. The company works with
clients to develop innovative solutions that integrate with their
business strategies to achieve results. Through health and
productivity, administrative, and retirement solutions, Morneau Shepell
helps clients reduce costs, increase employee productivity, and improve
their competitive positions by supporting their employees' financial
security, health and well-being.
Established in 1966, Morneau Shepell serves over 8,000 clients, ranging
from small businesses to some of the largest corporations and
associations in North America. With approximately 2,700 employees in
offices across North America, we provide services to organizations
across Canada, in the United States and around the globe.
Morneau Shepell Inc. is a publicly traded company on the Toronto Stock
Exchange (TSX: MSI). For more information, visit morneaushepell.com.
SOURCE: Morneau Shepell Ltd.
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