McLean & Company Launches Human-Centric AI Program to Build Organization-Wide Capabilities for Responsible AI Adoption
Global HR research and advisory firm McLean & Company introduces a judgment-first, blended learning experience designed to help leaders and employees across the organization move beyond AI experimentation and build sustainable, responsible AI capability at scale.
TORONTO, Sept. 2, 2026 /CNW/ -- McLean & Company, the trusted partner of HR leaders around the world, has announced the launch of its new Human-Centric AI Program, a judgment-first capability-building experience created to help organizations translate AI investment into responsible usage, sustained adoption, and measurable organizational impact. Created for professionals, managers, and executives across business functions, including HR, IT, and Operations, the program develops the human judgment, practical fluency, and leadership capabilities required to apply AI effectively in real work.
Organizations are investing heavily in AI tools, yet many continue to struggle with responsible adoption and meaningful business outcomes. Traditional AI training often emphasizes tool familiarity rather than the critical thinking, decision-making, communication, adaptability, and change leadership that enable people to use evolving technologies with confidence and sound judgment. The Human-Centric AI Program addresses this gap through an organization-wide capability-building approach.
"Many organizations don't have an AI technology problem; they have a people capability problem. Adoption stalls when employees lack the confidence, capabilities, and ways of working to use it effectively," says Suz Khatcherian, vice president of Learning Solutions at McLean & Company. "The new program goes beyond AI skills. Participants strengthen critical thinking, decision-making, communication, adaptability, and change leadership. These capabilities remain valuable as the technology continues to evolve."
The firm's blended, self-paced program meets learners wherever they are on their AI journey through three progressive learning paths:
- Foundational AI & Data Fluency builds confidence to use AI responsibly.
- Practical Application develops practical skills to apply AI effectively in the real world.
- Leading in an AI World develops the leadership skills needed to drive lasting adoption.
Each path combines concise microlearning with hands-on activities, real-world scenarios, ready-to-use tools, assessments, and credentials. Live, expert-led sessions, peer learning, manager guidance, and ongoing support reinforce the learning experience.
"As AI reshapes how work gets done, that means going beyond understanding the technology to ensuring people and organizations are equipped to use it effectively and responsibly. The Human-Centric AI Program is an important step in building the capabilities leaders and employees need to adapt, lead, and thrive alongside AI while keeping people at the center of how work evolves," says Jennifer Rozon, president of McLean & Company.
Unlike one-time, tool-focused training, the Human-Centric AI Program remains relevant as AI capabilities, technologies, and practices evolve. Its learning content will be continuously updated and expanded, helping organizations sustain workforce readiness, reinforce responsible use, and scale practical application beyond individual productivity to organization-wide adoption. This ongoing model supports the people capabilities needed to make AI adoption effective and sustainable.
"The Human-Centric AI Program brings together the best of what McLean & Company does: evidence-based research and practical, self-paced learning grounded in a clear view of how work is changing alongside AI," says Karen Mann, senior vice president of Human Resources Research, Learning & Advisory Services, at McLean & Company. "We're helping organizations build the people capabilities that make AI adoption effective and sustainable, rather than treating AI as a standalone technology initiative."
Media seeking research-backed insights or commentary from McLean & Company experts on responsible AI adoption, workforce readiness, human judgment in AI-enabled work, or the future of work can contact Senior Communications Manager Kelsey King at [email protected].
To explore McLean & Company's Human-Centric AI Program, including its three progressive learning paths and blended learning model, please visit the Human-Centric AI Program page.
Organizations seeking broader strategic support can engage McLean & Company's advisory services to develop AI roadmaps and identify responsible, practical opportunities to build AI capability across the enterprise. Tailored to each organization's priorities and stage of adoption, these services complement the Human-Centric AI Program. For additional research, tools, and guidance, visit McLean & Company's HR Technology Resource Center.
About McLean & Company
McLean & Company pairs evidence-based research and immediately applicable tools with deep HR expertise to position organizations to meet today's needs and prepare for the future. The global HR research and advisory firm's member organizations enjoy comprehensive resources, full-service diagnostics, workshops, action plans, and advisory services for all levels of HR professionals, from executive leadership to HR leaders to HR team members, that help shape workplaces where everyone thrives.
McLean & Company is a division of Info-Tech Research Group.
Media professionals can register for unrestricted access to research across IT, HR, and software, and hundreds of industry analysts through the firm's Media Insiders program. To gain access, contact [email protected].
SOURCE McLean & Company
Media Contact: Kelsey King, Senior Communications Manager, McLean & Company, [email protected]
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