TORONTO, Sept. 2, 2015 /CNW/ - mce Systems, a global leader in content transfer and repair/return avoidance for mobile devices, will showcase the next-generation of mobile care with its mceTablet™ in-store solution during CTIA Super Mobility 2015. The trade show, which brings together more than 35,000 professionals from throughout the mobile ecosystem, is being staged in Las Vegas September 9-11.
"mceTablet redefines the retail experience for mobility customers, breaking the barrier of the service counter and enabling staff to be more responsive to customers," said Mark VanderHeyden, President MCE Systems Ltd. "Carriers and retailers now have more flexibility to fulfill customers' mobile device needs from any in-store point of sale or service."
mce's software processes more than 500,000 transactions each month globally, providing exceptional, in-store services for everything from content personalization to diagnosis and repair of mobile devices. Customers can walk out with their devices working and fully personalized – including setting up desired applications and transferring multimedia content from an old mobile device to the new one, along with standard data transfer such as contacts.
mce solutions also provide diagnostics and tools to resolve any potential issues with devices, right at the retail outlet. Repair and return avoidance saves carriers and retailers cost and time, and reduces environmental waste.
"mce Systems' comprehensive mobile care solutions, coupled with the new tablet capability, provide a differentiated service offering that brings more flexibility for carriers and retailers, and better service to their customers," said VanderHeyden.
Attendees at CTIA Super Mobility 2015 can check out mceTablet at Booth #2062 in the Mobile Customer Experience & Retail Zone.
About mce Systems
With integrated MobileCare™ solutions deployed at over 12,000 locations and stores in over 30 countries, mce Systems www.mce.systems is a global leader in Mobile Customer On-boarding and Repair/Return Avoidance, providing carriers and wireless dealers with advanced in-store/retail services for mobile devices. mce solutions process over 500,000 transactions per month globally, with outstanding success in Repair/Return Avoidance, dramatically improving customer satisfaction while reducing costs for providers. mce enables mobile customer services including Content/Media Transfer between devices, Automated Device Trade-In, Device Health-Check Diagnostics, Data WIPE, and more. mce's North American and UK business operations are based in Toronto, Canada.
SOURCE mce Systems Limited
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For further information: Shelley Grandy, mce Systems, 1-905-866-2656, [email protected]