Manulife and its employees raise more than $200,000 for Fort McMurray Fire Relief

SEHK: 945

WATERLOO, ON, May 12, 2016 /CNW/ - Manulife today announced that its employees have raised more than $50,000 that has been matched by Manulife for a total of over $100,000.  Manulife has also increased its original $50,000 donation to $100,000, bringing the total contribution to more than $200,000 to assist with wildfire relief and recovery efforts in Fort McMurray, Alberta. 

"Manulife employees have given generously to help their fellow Canadians in a time of great need," said Marianne Harrison, President and Chief Executive Officer, Manulife Canada. "The work to rebuild Fort McMurray and the lives of its citizens will require patience, understanding and flexibility and Manulife is asking our customers impacted by this crisis to please contact us to see how we can help you."

Manulife Bank will defer mortgage payments for a period of time and if needed, customers can access money invested in GICs without being charged an early-redemption penalty.

Manulife Group Benefits employers may be eligible for delayed payments on benefit premiums, and their employees can have refill prescriptions processed early.

Where permitted by the plan, Manulife Group Retirement customers from Fort McMurray and surrounding area impacted by the wildfire can make withdrawal requests.  Manulife will also waive withdrawal fees for customers (where their group retirement plan and legislation allows).

Manulife insurance and individual investment customers will receive assistance with expedited access to funds or an extension of payment terms.  We can work with customers who have questions or concerns about their investments or insurance applications.

Manulife customers who have questions about group retirement or benefit plans, individual investments or insurance can visit our website or contact the appropriate call centre as note below.

  • Group benefits - 1-800-268-6195
  • Group retirement - 1-888-727-7766
  • Investments*, insurance, or Manulife Bank -1-888-790-4387

If possible, please have your policy / account number ready.
*Note: For Standard Life segregated funds or insurance products call: 1-888-841-6633

About Manulife
Manulife Financial Corporation is a leading international financial services group providing forward-thinking solutions to help people with their big financial decisions.  We operate as John Hancock in the United States, and Manulife elsewhere.  We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions.  At the end of 2015, we had approximately 34,000 employees, 63,000 agents, and thousands of distribution partners, serving 20 million customers.  At the end of March 2016, we had $904 billion (US$697 billion) in assets under management and administration, and in the previous 12 months we made more than $24.9 billion in benefits, interest and other payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 100 years.  With our global headquarters in Toronto, Canada, we trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.  Follow Manulife on Twitter @ManulifeNews or visit or

SOURCE Manulife Financial Corporation

For further information: Media Contact: Rebecca Freiburger, Manulife, 519-503-6604,


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