Maktoum Bin Mohammed Bin Rashid Launches Mirsal2, the Comprehensive
Electronic Dubai Customs Declaration System

DUBAI, U.A.E., March 25 /CNW/ - Under the Patronage of HH Sheikh Mohammed Bin Rashid Al Maktoum, UAE Vice-President and Prime Minister and Ruler of Dubai, HH Sheikh Maktoum Bin Mohammed Bin Rashid Al Maktoum, Deputy Ruler of Dubai, Launched Mirsal2 on 24th March 2010.


Mirsal2 is a comprehensive electronic customs declaration system developed by Dubai Customs that facilitates legitimate trade movement. It accelerates business procedures and advances quality services delivery standards.

Dubai Customs developed Mirsal2 over two years in-house. Mirsal2 has been designed in line with client and strategic stakeholder needs. Mirsal2 aims to further service delivery standards, reinforce cooperation with partners and provide an advanced electronic environment for Dubai Customs employees.

H.E. Ahmed Butti Ahmed, the Executive Chairman of Ports, Customs and Free Zone Corporation and Dubai Customs Director General, said: "Mirsal2 is an embodiment of the directives of HH Sheikh Mohammed Bin Rashid Al Maktoum, UAE Vice-President and Prime Minister and Ruler of Dubai towards an electronic government; a government that adopts best international practices advancing our economy and community. We were dedicated to create a system that will have a positive impact on the future of the trade movement in Dubai and in the UAE."

H.E. stated that Mirsal2 allows clients to complete clearance procedures electronically. Users do not have to be present at the Department's counter. In Mirsal2 the required time to complete a transaction was reduced to less than two minutes for risk-free declarations.

"Throughout history, trade movement in Dubai has been linked to Dubai Customs. Believing in the necessity of E-services and embodying HH vision, Dubai Customs was among the pioneering government departments to introduce electronic services. Today, 100% of its services are provided electronically to the clients since 2008. What is unique about the system is its Risk Assessment Engine that links the Department with local, regional and international organizations. This cooperation and partnership in exchanging information enables Dubai Customs to perform its security and economic role while facilitating trade," he declared.

Currently, there are about 105 thousand registered clients at Dubai Customs who mostly have to complete their transactions through Mirsal2.

    Notes to the editor:

    Ahmed Butti Ahmed:

    - The system is aims to support the economy and facilitate legitimate
      trade movement

    - Mirsal 2 is a smart secure administrative electronic declaration system
      and an outcome of the Dubai Strategic Plan 2015

    - Mirsal 2 meets the expectations of WCO and local GCC standards

    - Customs clearance per declaration can be completed in less than two

    - Mirsal 2 is an advanced system for Risk Assessment connected to local
      and international security authorities

    - Dubai Customs has provided clients with 100% electronic services since

    - Mirsal 2 supports competitiveness in Dubai and the UAE

    - Mirsal 2 was developed internally at Dubai Customs in collaboration
      with its clients and stakeholders

    - 300 training courses and workshops offered to clients and 49 courses to

    - 270 thousand development hours dedicated by 120 employees at Dubai
      Customs for the development of Mirsal 2


SOURCE Dubai Customs

For further information: For further information: Yousef Alfeel, Media Relations Executive - Communication Dept., Dubai Customs, Tel.: +9714-3023-540, Fax: +9714-3456010, Mob: +971-55-2917621, P.O. Box 63 - Dubai, U.A.E.

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