ING DIRECT to change its name to Tangerine

New name and visual identity to officially launch in spring 2014

TORONTO, Nov. 5, 2013 /CNW/ - ING DIRECT announced today that, effective spring 2014, it will operate under the new name Tangerine. The Bank also revealed its new visual identity at a unique unveiling event held today at the Toronto Centre for the Arts for employees, partners and media, and via live stream for clients.

"Tangerine and the new visual identity exemplify everything ING DIRECT has represented since its start in Canada in 1997, specifically its continued focus on being an innovative and progressive alternative for Canadians who embrace forward banking and banking in a direct way," said Peter Aceto, President and CEO, ING DIRECT. "We're very excited about the new name because it reflects everything our clients love about us and what everyday banking can be:  simple, flexible, accessible, progressive and innovative."

When Tangerine launches next spring, clients and all Canadians will continue to experience all they have come to love about ING DIRECT: legendary customer service, leading savings products and a no-fee daily chequing account. Over the next several years the Bank plans to develop new products and services to further its mission to simplify everyday banking.

Tangerine is the result of the culmination of a 12 month process whereby ING DIRECT consulted with more than 10,000 Canadians, employees and clients, through qualitative and quantitative research. The process was focused on a fundamental need to stay true to ING DIRECT's simple, progressive and transparent approach to banking, while also reinforcing to clients and employees a continued focus on innovation.

"This marks a very exciting milestone for the ING DIRECT team as they embark on readying Tangerine for its formal rollout in spring 2014," said Anatol von Hahn, Scotiabank's Group Head, Canadian Banking. "Tangerine is a bold name for a bold business, and we look forward to supporting Tangerine as they grow and offer innovative solutions for customers."

ING DIRECT was acquired as a wholly-owned subsidiary of Scotiabank in 2012, and is required to change its name and visual identity in 2014. Although ING DIRECT will continue to operate under its current name in the interim, the public is encouraged to visit to watch a behind-the-scenes video of The Making of Tangerine, as well as other information related to the transition.

ING Bank of Canada, operating under the trade name of ING DIRECT, is a wholly owned subsidiary of Scotiabank. ING DIRECT is Canada's leading direct bank with over 1.8 million Clients and close to $40 billion in total assets. ING DIRECT is a bright way forward in everyday banking for Canadians, offering value added, simple products such as high interest savings accounts, including TFSAs, GICs and RSPs with no fees or service charges, mutual funds, low rates on mortgages and a no-fee, daily chequing account that actually pays interest. ING DIRECT has been operating in Canada since 1997, and has paid more than $6 billion in interest to Clients. ING DIRECT is open for banking 24 hours a day, 7 days a week, at, on mobile devices at or by calling 1-800 ING DIRECT (1-800-464-3473).

Video with caption: "Video: The Story of Tangerine.". Video available at:

Image with caption: "Tangerine (CNW Group/ING DIRECT)". Image available at:

Image with caption: "Peter Aceto, President & CEO, ING DIRECT, reveals the bank is changing its name to Tangerine in 2014. Thousands of Canadians were consulted in selecting the name, which represents the company's progressive approach to banking. This change is the result of ING Groep's 2012 sale of ING DIRECT to Scotiabank. (CNW Group/ING DIRECT)". Image available at:


For further information:

Lisa Naccarato

Michelle Henderson

Daina Astwood-George
APEX Public Relations

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