QUÉBEC, Oct. 23, 2013 /CNW/ - On September 12th, in the presence of nearly 200 guests, the Urgo Hotels Group inaugurated its latest concept; The Marriott Québec City Centre, on Place d'Youville. The hotel, which had previously been ranked Number 1 in customer satisfaction among 900 facilities in the Marriott Courtyard chain, has left this service category and joined The Marriott Hotels & Resorts.
Renowned for its long standing tradition of exceptional customer service, management wanted to offer their guests even more. The Marriott Québec City Centre has evolved in order to surpass its own quality standards. "The change from Marriott Courtyard to Marriott Québec City Centre comes with higher quality services, reflecting our company's vision," said Jacques Lapierre, General Manager.
After two years of renovations and an investment of more than $3 million, The Marriott Québec City Centre has made significant changes. These changes resulted in a superior standard of accommodations, the familiarity of a boutique hotel and a renewed dining experience, among other things. The new lobby provides a refreshingly comfortable atmosphere that reflects the needs of today's discerning traveller. It combines spaces for work, relaxation and entertainment. Establishing a variety of areas in the lobby exemplifies the "great room," a cutting-edge concept within the hospitality industry. "Today's new travellers no longer want to stay in their rooms in order to work and be productive. By taking advantage of the various areas in the lobby and our enhanced restaurant services, they be able to meet diverse needs effortlessly," explained Mr. Lapierre.
The 111 renovated rooms and suites offer a contemporary environment, perfect for today's traveller. This is combined with a quality of service and comfort that only a great international hotel chain can provide. Suitable for all kind of events, The Marriott Québec City Centre harmoniously combines travel and productivity with its three fully renovated meeting rooms that offer 138 m2 (1,485 sq. ft.) of space. Even the gym has been expanded and revamped, with a wider selection of fitness and training equipment.
The Que Sera Sera Resto-Bar, now open at lunchtime, has been completely transformed. It offers a new bistro-style environment, and its 5-10-20 menu concept, designed around customer availability is highly anticipated. Furthermore, the menu will include a table d'hôte that follows the seasons and features fresh products as they become available, all in a more casual atmosphere.
The Marriott Québec City Centre seamlessly combines the warm, personalized welcome of a boutique hotel with the quality one would expect of an internationally renowned hotel chain. Urgo Hotels is a private hotel group with over 30 properties in Canada, the United States and the Caribbean. The Group's Canadian operations are in the key markets of Québec City, Montreal, Mont-Tremblant and the Maritimes.
SOURCE: Marriott Quebec City Centre
For further information:
Bruno Salvail, Mercure Communication
418 681-5559, extension 50