BURLINGTON, ON, May 24, 2018 /CNW/ - Effective immediately, IKEA Canada is recalling the SLADDA bicycle due to a fall hazard.
IKEA has received 11 reports worldwide of the SLADDA drive belt breaking, including two resulting in minor injury. None of the incidents were reported in Canada.
At IKEA, the safety and security of everyone who comes into contact with our products is of the utmost importance and we act immediately to mitigate identified safety risks. For this reason IKEA is voluntarily recalling the SLADDA bicycle.
Customers that have a SLADDA bicycle are urged to stop using it and to return it to any IKEA store for a full refund. Although not recalled and able to fit with other bicycles, the SLADDA accessories can also be refunded.
Customers should return their SLADDA bicycles at the Returns & Exchange department at any IKEA store or call IKEA Customer Service toll-free, 1-800-661-9807 for a full refund. Proof of purchase (receipt) is not required by IKEA for this recall.
The SLADDA bicycle was sold in Canada from August 2016 until January 2018. IKEA apologizes for any inconvenience and wants to thank all customers for their understanding.
FOR MORE INFORMATION:
ABOUT IKEA CANADA
IKEA Group is a leading home furnishing retailer with 357 stores in more than 29 countries worldwide, which are visited by 817 million people every year. IKEA Canada has 13 stores, an eCommerce virtual store, six Pick-up and order points and 14 Collection Points. The company has also announced plans to open new stores in Quebec City and London, Ontario. Last year, IKEA Canada welcomed 28 million visitors to its stores and 95 million visitors to the IKEA.ca website. Founded in 1943, IKEA's business philosophy is to offer a wide range of products of good design and function at prices so low, the majority of people can afford them. For more information on IKEA Canada, please visit: www.IKEA.ca.
SOURCE IKEA Canada
For further information: IKEA CANADA: Kristin Newbigging, Public Relations Manager, [email protected]