IKEA Canada urges customers who have LATTJO drum stick sets to immediately stop using them and bring back to any IKEA store where they will receive a full refund.
BURLINGTON, ON, Jan. 14, 2016 /CNW/ - In cooperation with Health Canada, IKEA Canada has initiated a recall of the LATTJO drum stick sets. While no injuries have been reported to IKEA worldwide, this is a precautionary recall due to six reports from IKEA store co-workers that the rubber ball of the drum sticks can detach or be unscrewed. A loose rubber ball can attract smaller children and in worse case could lead to choking.
At IKEA, the safety and security of everyone who comes into contact with our products is of the utmost importance. While the LATTJO drum sticks are tested and approved to applicable toy safety standards, after subsequent investigations we identified risks that the standards do not address.
LATTJO drum sticks have been sold in all IKEA markets since November 1, 2015.
Customers should return their LATTJO drum sticks at the Returns & Exchange department at their local IKEA store or call IKEA Customer Service toll-free, 1-800-661-9807 for a full refund. Proof of purchase (receipt) is not required by IKEA for this recall.
A similar product not sold in Canada, the LATTJO tongue drum, which contains one drum stick similar to the ones identified above, is also being recalled by IKEA in the United States and in other IKEA markets. The risk is the same as identified above and no injuries have been reported. In the event that anyone in Canada has such product, it can be returned to any IKEA Canada store for a full refund, with no proof of purchase required.
ABOUT IKEA CANADA:
IKEA is a leading home furnishing retailer with 375 stores in more than 50 countries worldwide, which are visited by 884 million people every year. IKEA Canada has 12 stores, an eCommerce virtual store, Pick-Up and Order Points in Quebec City, QC and London, Ontario with four additional Pick-Up and Order Points opening spring 2016. Last year, IKEA Canada welcomed 25 million visitors to its stores and 75 million visitors to the IKEA.ca website. Founded in 1943, IKEA's business philosophy is to offer a wide range of products of good design and function at prices so low, the majority of people can afford them. For more information on IKEA, please visit: www.IKEA.ca.
SOURCE IKEA Canada
For further information: IKEA CANADA, Stephanie Kerr, Corporate Press Officer, [email protected]