Hydro One continues to restore power to customers after severe weather

- Power restored to over 60,000 today -

TORONTO, Jan. 4, 2017 /CNW/ - The severe weather that started late last night continued to cause power outages on Hydro One's distribution system throughout central and eastern Ontario today. Hydro One crews have been working hard restoring power to over 60,000 customers since the storm started.

There are currently 177 active outages affecting over 8,564 customers and it is expected that approximately 7,600 customers will remain off overnight.

All crews are out in full force, which includes line maintainers, foresters and technicians, to respond to outages. As power restoration work is completed in one area, associated crews are dispatched to new areas needing their attention. In addition, the company has mobilized crews from parts of the province where there is no storm damage so they can support the restoration effort. 

"High winds, freezing rain and heavy snow caused widespread damage in a number of the communities we serve," said Greg Kiraly, Chief Operating Officer, Hydro One. "Our lines and forestry crews have worked tirelessly over the past 24 hours and have made considerable progress getting our customers back online as safely and quickly as possible."

Customers looking for information on power outages can call 1-800-434-1235 or download the Hydro One power outage app. Customers can also register to receive proactive personalized text or email alerts about power outages. Hydro One is the first utility in Canada to offer this service. Customers can register for Outage Alerts online at HydroOne.com/MyAccount.

If the power system in your area is affected by bad weather, be sure to stay clear of any fallen power lines. If you spot a fallen line, keep at least 10 metres back, even if it does not appear to be live. Report it to the police and call Hydro One at 1-800-434-1235. Safety is at the core of everything Hydro One employees do. Not only are our crews trained in First Aid, every Hydro One vehicle is equipped with a First Aid kit.

Currently areas most affected include:

Area Affected

Number of Hydro One Customers Affected







Vankleek Hill



About Hydro One Inc.:
Hydro One Inc. is a fully owned subsidiary of Hydro One Limited, Ontario's largest electricity transmission and distribution provider with more than 1.3 million valued customers, $24.8 billion in assets and revenues of over $6.5 billion. Our team of 5,500 skilled and dedicated employees proudly and safely serves suburban, rural and remote communities across Ontario through our 30,000 circuit km high-voltage transmission and 123,000 circuit km primary distribution networks. Hydro One is committed to the communities we serve, and has been rated as the top utility in Canada for its corporate citizenship, sustainability, and diversity initiatives. We are one of only four utility companies in Canada to achieve the Sustainable Energy Company designation from the Canadian Electrical Association.  We also provide advanced broadband telecommunications services on a wholesale basis utilizing our extensive fibre optic network. Hydro One's common shares are listed on the Toronto Stock Exchange (TSX: H). For more information about everything Hydro One, please visit www.HydroOne.com

SOURCE Hydro One Inc.

For further information: For more information, contact Hydro One Media Relations 24 hours a day at 1-877-506-7584 (toll-free in Ontario only) or 416-345-6868. Our website is www.HydroOne.com.


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