HUB International Names Ryan Spinner President of HUB Customer Central (HCC), Succeeding Greg Andrew
Andrew to retire after 37 years in insurance, including six as President of HCC
- Spinner brings 15+ years of insurance leadership across carrier and brokerage environments, with deep expertise in embedded insurance and digital growth
- Spinner succeeds Greg Andrew, who will be retiring effective December 31, 2026, after a 37-year career in insurance
- HCC includes VIU by HUB Canada, a digital home and auto insurance platform backed by HUB, serving Canadian consumers since 2001, along with other omnichannel digital insurance platforms and Business Process Outsourcing (BPO) services for brokers across Canada.
TORONTO, Sept. 9, 2026 /CNW/ -- Hub International Holdings, Inc. ("HUB"), a leading global insurance brokerage and financial services firm, has announced that Ryan Spinner has been named President of HUB Customer Central (HCC), effective immediately, succeeding Greg Andrew. Andrew is retiring effective December 31, 2026, capping a 37-year career with carriers, agencies, and brokerages and the last six as President of HCC.
"Ryan's track record building digital-first, growth-oriented businesses makes him the right leader to guide HCC into its next chapter," said Tina Osen, President, HUB Canada. "I also want to thank Greg for 37 remarkable years in this industry, six of them leading HCC. His contributions have shaped this organization, and we wish him all the best in retirement."
Andrew became President in February 2020 taking on responsibility of more than 600 employees in a rapidly changing landscape. Following that, he focused on mentoring a senior leadership team and built a bench of talent that leaves the organization on solid footing for continued growth.
Spinner brings more than 15 years of insurance leadership across carrier and brokerage environments. Most recently, he served as a vice president of emerging business models, responsible for building and scaling embedded insurance partnerships across digital and BPO channels. He has also held senior roles driving growth and transformation at major Canadian and North American insurers, including leading a national insurer's launch into direct-to-consumer digital insurance.
"HCC has built real momentum in embedded insurance and there's a clear opportunity to grow that with auto OEMs, financial institutions, fintechs and other partners who want insurance built into their customer experience," Spinner said. "My focus is on deepening the partnerships we already have and finding new ones, so coverage shows up exactly where and when our customers need it. I'm looking forward to working with the team to keep building."
HCC's omnichannel platforms focus on home, auto, and other personal lines of insurance, along with BPO services for brokers across Canada. Spinner's appointment comes as HCC's VIU by HUB Canada platform continues to modernize with more than two decades of experience serving Canadian consumers, expanding its embedded insurance partnerships and building on HUB's shared digital brand across North America.
About HUB International
Headquartered in Chicago, Illinois, Hub International Holdings, Inc. ("HUB") is a leading full-service global insurance broker and financial services firm providing risk management, insurance, employee benefits, retirement and wealth management products and services. With more than 21,000 employees in offices located throughout North America, Hub's vast network of specialists brings clarity to a changing world with tailored solutions and unrelenting advocacy, so clients are ready for tomorrow. For more information, visit Hub Media Center.
Contacts:
Maja Clucas
416-597-4605
[email protected]
Jessica Wiltse
312-596-7573
[email protected]
SOURCE Hub International Limited
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