HAMILTON, ON, April 12, 2017 /CNW/ - InnoCare Ltd. announces a new partnership in the audiology industry. They have partnered with Hearing Excellence, a leader in the hearing test, hearing aid, and tinnitus management market. InnoCare now offers Connect, call answering service, to all six Hearing Excellence locations across the Greater Toronto Area.
Hearing Excellence offers a mix of hearing solutions, including the highest quality hearing aids from all leading manufacturers, assistive listening devices, ear and wax hygiene products, ear and noise protection products.
InnoCare Connect utilizes live agents specially trained to take calls from the medical sector. In addition to call answering, the Connect service also includes direct booking, a secure online portal to retrieve messages, and extensive data.
InnoCare Connect is but another element of the excellent customer care Hearing Excellence offers each and every client. InnoCare is delighted to be working with Hearing Excellence to provide top-quality patient experiences. CEO Heather Shantora notes that "At InnoCare, we believe that the patient comes first. This expansion into the audiology industry is an exciting step for InnoCare as we continue to expand our capabilities across new healthcare sectors. Through our partnership with Hearing Excellence, InnoCare Connect will empower patients to take control of their care from their homes, at a time that suits their schedule."
InnoCare is a Canadian healthcare market leader focused on the development of innovative healthcare technology designed to anticipate and respond to the growing needs of Canadian healthcare professionals and patients. InnoCare provides propriety cloud-based practice management software and back office administrative support services designed specifically for independent clinic owners across Canada. These services include a state of the art call centre, centralized billing, marketing, HR, and payroll services.
About Hearing Excellence
Founded by Sharad and Vineeta Ojha, Hearing Excellence is considered among the best in the audiology industry. All six locations have experienced clinicians on staff that offer expert knowledge on products and provide industry-leading care. In addition to products, Hearing Excellence offers expert services such as hearing tests and assessments, hearing aid care and repair, tinnitus management, earwax management, aural rehab, and more.
For further information: Lauren Beckett, Planning & Communications Coordinator, P: 905-818-0104, [email protected]