Government of Canada expands passport service offerings at Charlottetown Service Canada Centre

GATINEAU, QC, Sept. 15, 2026 /CNW/ -- Access to timely passport services is important for Canadians. The Government of Canada is continuing to improve service delivery to help ensure people can get the passport services they need as quickly and conveniently as possible.

Today, Sean Casey, the Parliamentary Secretary to the Minister of Veterans Affairs and Associate Minister of National Defence, was in Charlottetown to announce improvements to passport services in Prince Edward Island. He made the announcement on behalf of the Honourable Patty Hajdu, Minister of Jobs and Families and Minister responsible for the Federal Economic Development Agency for Northern Ontario. Canadians in Prince Edward Island who need a passport urgently can now access these services closer to home. With the installation of a new passport printer at the Charlottetown Service Canada Centre, passports can now be printed on-site.

With the new passport printer in place, the Charlottetown Service Canada Centre can now offer express passport service (2 to 9 business days) as well as urgent service (by end of the next business day).

Before these improvements, the Charlottetown Service Canada Centre offered 10-business-day passport service and a modified express passport service (3 to 9 business days). Passports were printed in Halifax and delivered by courier to Charlottetown for pickup.

For more information on passport services, visit: Canada.ca/passport 

Quotes

"No matter where they live, Canadians should be able to access important services in their own communities. The new passport printer at the Charlottetown Service Canada Centre will make it easier for people in Prince Edward Island to access more passport services closer to home. By bringing services closer to the people who rely on them, we are making it easier for Canadians to get the support they need, when they need it."

– The Honourable Patty Hajdu, Minister of Jobs and Families and Minister responsible for the Federal Economic Development Agency for Northern Ontario

"The Government of Canada is committed to making life more convenient. That's why we're modernizing the way we deliver key services and making passport services more accessible for Islanders and all Canadians. With the new passport printer in Charlottetown, we are responding to the needs of residents across Prince Edward Island and providing the province with onsite passport printing services for the first time ever. This is a critical step forward that builds on previous service improvements, including the online passport renewal service that opened to all eligible Canadian adults earlier this summer."

– The Honourable Lena Metlege Diab, Minister of Immigration, Refugees and Citizenship

"Promise made, promise kept. We have steadily improved passport services for Islanders, and today we're putting the cherry on top with a new passport printer at the Charlottetown Service Canada Centre. Islanders who need a passport urgently will no longer have to travel off-Island to get one. PEI now has the same level of passport service available in every other province in Canada -- and that is great news for Islanders."

 – Sean Casey, Parliamentary Secretary to the Minister of Veterans Affairs and Associate Minister of National Defence

Quick facts

• Additional fees are applicable to express and urgent passport services, and proof of travel may be required.
• Since August 2022, the Charlottetown Service Canada Centre has been the only office in Prince Edward Island that gradually expanded passport services, offering the 10-business day and a modified express (3 to 9 business days) services.
• For fiscal year 2025-2026, the Charlottetown Service Canada Centre received 8,782 passport applications.
• The Charlottetown Service Canada Centre also offers other federal government programs and services, such as Employment Insurance, Social Insurance Numbers, pensions, the Canada Disability Benefit and the Canadian Dental Care Plan.

Associated links

• Canadian passports and other travel documents
• Find a Service Canada Office in Prince Edward Island
• Online passport renewal service
• My Service Canada Account
• Service Canada

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SOURCE Employment and Social Development Canada

Contacts: For media enquiries, please contact: Jennifer Kozelj, Senior Communications Advisor and Press Secretary, Office of the Minister of Jobs and Families and Minister responsible for the Federal Economic Development Agency for Northern Ontario, [email protected]; Media Relations Office, Employment and Social Development Canada, 819-994-5559, [email protected]