Bank Relies on Platform's Functionality, Ease of Use and Efficiency to Convert Started Applications into Submissions
MEQUON, WI, Dec. 16, 2013 /CNW/ - Using D+H's Mortgagebot Enterprise® platform, First Internet Bank (www.firstib.com) of Indianapolis, Ind., converted 71 percent of the mortgage applications its borrowers started online into completed application submissions, a rate that earned the $738 million-asset bank the title of Online Mortgage Originator of the Year in the 2013 Mortgage Technology Awards. The award recognizes a lender's use of web-based technologies to generate borrower leads and convert them into closed loans.
"Mortgagebot Enterprise plays an important role in our service delivery and has been instrumental in our success," said Kevin B. Quinn, senior vice president at First Internet Bank. "It provides the online lending functionality that we need behind the scenes. We use it to submit loans to Desktop Underwriter®, run credit checks and to get instant credit decisions whether a loan officer is available or not."
D+H's Mortgagebot Enterprise platform enables First Internet Bank's loan officers to concentrate their efforts on helping borrowers determine the right mortgage program to fit their needs, rather than on the time-consuming process of filling out applications and other preliminary mortgage application steps.
"Mortgagebot Enterprise helps us make our mortgage process efficient," said Quinn. "There is no software to load. When an application comes in, it feeds right into our loan origination system, so that a loan officer doesn't need to rekey the information. Instead, they can concentrate on the consultative process to help borrowers choose the loan that is best for them."
First Internet Bank has accomplished great results with the support of its advanced online lending system. "The Mortgagebot Enterprise platform is a vital component in the bank's effort to provide easy, efficient, user-friendly online mortgages for its customers," said Scott Hansen, executive vice president of marketing, D+H USA. "Mortgagebot Enterprise provides the efficiencies and ease of use that are essential in the bank's direct-to-consumer Internet lending model. We look forward to continuing to work with First Internet Bank to maximize its success in the online mortgage lending channel."
First Internet Bank has a long history with D+H Mortgagebot, having chosen the Mortgagebot Enterprise platform in 2008. "We started by redesigning our site in order to maximize our conversion rate. Mortgagebot Enterprise really complements our efforts on the mortgage side. It delivers ongoing loan status reminders and reporting capabilities to meet our needs," said Quinn.
About First Internet Bank
First Internet Bank of Indiana opened for business in 1999 as the first state-chartered, FDIC-insured institution to operate solely via the Internet and today has customers in all 50 states. Deposit services include checking accounts, regular and money market savings accounts with industry-leading interest rates, CDs and IRAs. First Internet Bank also offers consumer loans, conforming mortgages, jumbo mortgages, home equity loans and lines of credit, and commercial loans. This year, First Internet Bank was named one of the Best Places to Work in Indiana by the Indiana Chamber of Commerce and one of the Best Banks to Work For by American Banker Magazine. The bank is a wholly owned subsidiary of First Internet Bancorp (NASDAQ: INBK).
D+H is a leading provider of secure and reliable technology solutions to North American financial institutions with a reputation for being a trusted partner that helps clients build deeper, more profitable relationships with their customers based on rich industry and market insight, and consumer knowledge. Our integrated, compliant technology solutions enable clients to grow, compete, and optimize their operations, while our forward-looking approach helps them stay ahead of the market and anticipate changing consumer needs. In 2013, D+H rose to 33rd on the FinTech 100, a ranking of the top technology providers to the global financial services industry, while our recent acquisition, Harland Financial Solutions, is ranked 44th. D+H is also ranked 24th on the 2013 Branham 300, a listing of the top Canadian ICT companies. For more information about D+H visit www.dhltd.com.
The information contained in this press release is accurate at the time of publication. However, service offerings and availability, relationships, contacts and other specified information may change over time.
SOURCE: Davis + Henderson Corporation
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Cindy Golisch, President, PR Unlimited