Bank Relies on Platform's Functionality, Ease of Use and Efficiency to
Convert Started Applications into Submissions
MEQUON, WI, Dec. 16, 2013 /CNW/ - Using D+H's Mortgagebot Enterprise® platform, First Internet Bank (www.firstib.com) of Indianapolis, Ind., converted 71 percent of the mortgage
applications its borrowers started online into completed application
submissions, a rate that earned the $738 million-asset bank the title
of Online Mortgage Originator of the Year in the 2013 Mortgage
Technology Awards. The award recognizes a lender's use of web-based
technologies to generate borrower leads and convert them into closed
"Mortgagebot Enterprise plays an important role in our service delivery
and has been instrumental in our success," said Kevin B. Quinn, senior
vice president at First Internet Bank. "It provides the online lending
functionality that we need behind the scenes. We use it to submit loans
to Desktop Underwriter®, run credit checks and to get instant credit decisions whether a loan
officer is available or not."
D+H's Mortgagebot Enterprise platform enables First Internet Bank's loan
officers to concentrate their efforts on helping borrowers determine
the right mortgage program to fit their needs, rather than on the
time-consuming process of filling out applications and other
preliminary mortgage application steps.
"Mortgagebot Enterprise helps us make our mortgage process efficient,"
said Quinn. "There is no software to load. When an application comes
in, it feeds right into our loan origination system, so that a loan
officer doesn't need to rekey the information. Instead, they can
concentrate on the consultative process to help borrowers choose the
loan that is best for them."
First Internet Bank has accomplished great results with the support of
its advanced online lending system. "The Mortgagebot Enterprise
platform is a vital component in the bank's effort to provide easy,
efficient, user-friendly online mortgages for its customers," said
Scott Hansen, executive vice president of marketing, D+H USA.
"Mortgagebot Enterprise provides the efficiencies and ease of use that
are essential in the bank's direct-to-consumer Internet lending model.
We look forward to continuing to work with First Internet Bank to
maximize its success in the online mortgage lending channel."
First Internet Bank has a long history with D+H Mortgagebot, having
chosen the Mortgagebot Enterprise platform in 2008. "We started by
redesigning our site in order to maximize our conversion rate.
Mortgagebot Enterprise really complements our efforts on the mortgage
side. It delivers ongoing loan status reminders and reporting
capabilities to meet our needs," said Quinn.
About First Internet Bank
First Internet Bank of Indiana opened for business in 1999 as the first
state-chartered, FDIC-insured institution to operate solely via the
Internet and today has customers in all 50 states. Deposit services
include checking accounts, regular and money market savings accounts
with industry-leading interest rates, CDs and IRAs. First Internet Bank
also offers consumer loans, conforming mortgages, jumbo mortgages, home
equity loans and lines of credit, and commercial loans. This year,
First Internet Bank was named one of the Best Places to Work in Indiana
by the Indiana Chamber of Commerce and one of the Best Banks to Work
For by American Banker Magazine. The bank is a wholly owned subsidiary of First Internet
Bancorp (NASDAQ: INBK).
D+H is a leading provider of secure and reliable technology solutions to
North American financial institutions with a reputation for being a
trusted partner that helps clients build deeper, more profitable
relationships with their customers based on rich industry and market
insight, and consumer knowledge. Our integrated, compliant technology
solutions enable clients to grow, compete, and optimize their
operations, while our forward-looking approach helps them stay ahead of
the market and anticipate changing consumer needs. In 2013, D+H rose to
33rd on the FinTech 100, a ranking of the top technology providers to
the global financial services industry, while our recent acquisition,
Harland Financial Solutions, is ranked 44th. D+H is also ranked 24th on
the 2013 Branham 300, a listing of the top Canadian ICT companies. For
more information about D+H visit www.dhltd.com.
The information contained in this press release is accurate at the time
of publication. However, service offerings and availability,
relationships, contacts and other specified information may change over
SOURCE: Davis + Henderson Corporation
For further information:
Cindy Golisch, President, PR Unlimited