ST. LOUIS, Oct. 31, 2016 /CNW/ -- Enterprise Holdings Inc., the world's largest car rental provider, is making a strategic investment in Unidas and amending its Master Franchise Agreement with the Brazilian car rental operator and fleet management company.
Unidas and Enterprise Holdings – which owns the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands – became franchise partners in 2012. For the past four years, Unidas has been operating National and Alamo locations in airport and city locations throughout Brazil.
Once the transaction is completed later this year, Enterprise Holdings will hold a 20 percent stake in Unidas and have a seat on the company's board of directors. The transaction also extends Unidas' Master Franchise Agreement until 2031. In addition, Enterprise Holdings' entire portfolio of car rental brands will be offered throughout Brazil, including its flagship Enterprise Rent-A-Car brand.
"Both companies quickly learned that our fundamental values and strategic priorities are closely aligned, which makes our partnership that much more successful and meaningful," said Peter A. Smith, vice president of global franchising at Enterprise Holdings. "We look forward to growing all three of our car rental brands throughout Brazil for many years to come."
Global Expansion and Leadership
This past spring, Smith was a keynote speaker at the 2016 International Car Rental Show where he highlighted the company's rapid international expansion. A few months later, Enterprise Holdings hosted representatives for a global summit, where franchise partners came together to share best practices and learn more about the Enterprise way.
Today, the Enterprise, National and Alamo brands operate in more than 85 countries, including 29 in Latin America. In fact, Enterprise Holdings' global expansion has helped position it near the top of the global travel industry overall, with the company's annual revenues exceeding those generated by many airlines and most cruise lines, hotels, tour operators and online travel agencies.
The expanded relationship with Unidas will help both companies meet the needs of a growing number of corporate and leisure customers in Brazil. Unidas has experienced recent growth in sales and market share, in spite of a challenging economic climate. For the past two years, Unidas has been named as one of the top 30 employers in Brazil by Great Place to Work Organization and Época, reaching the position 13th in 2016.
Enterprise Holdings Expanding Portfolio of Car Rental Brands in Brazil
Unidas' focus on outstanding service includes its Indice de Serviço Excelente Unidas (ISEU), a system of closely tracking customer satisfaction. Similarly, Enterprise Holdings uses the power of its renowned Service Quality index (SQi) measurement program to track excellence in customer service. Each month, hundreds of thousands of customers rate the service they have received, and each location earns a score based on the percentage of customers who say they are "completely satisfied" with their last rental experience. The widespread use of SQi allows countries in Enterprise Holding's integrated network to benchmark their service against a companywide, global standard.
"Our comprehensive partnership covers business development, knowledge transfer and strategic planning, while enabling us to leverage the strength of Enterprise Holdings' brands together with Unidas," said Pedro de Almeida, Chief Executive Officer at Unidas. "We are proud and very happy that Enterprise is collaborating with us and investing in our future growth."
Unidas currently operates a total fleet of approximately 46,000 vehicles for both their rental and fleet management businesses, and serves both leisure and business customers from 215 locations across Brazil. That includes a corporate network of 94 branches in 48 cities, and a franchising network with 121 locations across 101 cities throughout the country.
For more information on Enterprise Holdings, visit www.enterpriseholdings.com.
About Enterprise Holdings
Enterprise Holdings Inc. – through its integrated global network of regional subsidiaries and independent franchises – operates the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands. Enterprise Holdings and its affiliate Enterprise Fleet Management together offer a total transportation solution, including extensive car rental and car-sharing services, truck rental, corporate fleet management and retail car sales.
Enterprise Holdings currently is ranked as one of America's Largest Private Companies. Furthermore, if it were publicly traded, Enterprise Holdings would rank on Fortune's list of the 500 largest American public companies. In addition, Enterprise Holdings not only accounts for the largest airport market share in the U.S., but its domestic rental fleet also is one of the newest in the industry. The company's affiliate, Enterprise Fleet Management, provides full-service fleet management to companies, government agencies and organizations operating medium-sized fleets of 20 or more vehicles, as well as those seeking an alternative to employee reimbursement programs. Other transportation services marketed under the Enterprise brand name include Enterprise CarShare, Enterprise Rideshare, Enterprise Car Sales, Enterprise Truck Rental, Exotic Car Collection by Enterprise, Zimride by Enterprise and Enterprise Flex-E-Rent.
This press release and car rental industry news are available in the Enterprise Holdings Press Room.
SOURCE Enterprise Holdings Inc.
For further information: Laura Bryant, Enterprise Holdings, [email protected], http://www.enterpriseholdings.com