BURLINGTON, ON, July 2, 2015 /CNW/ - For a quarter century, Endress+Hauser Canada Ltd. has been creating a legacy of product quality, service and customer success. The company marks its 25th anniversary in the Canadian market on July 3, 2015.
As the Canadian arm of one of the world's most successful family-owned industrial firms and a leader in measurement and automation equipment, Endress+Hauser Canada Ltd. was incorporated May 1, 1990. The new company opened for business two months later, with offices in Burlington, Ontario and Montreal, Quebec.
"We had 13 employees on that first day," remembers Richard Lewandowski, General Manager of Endress+Hauser Canada. "Our initial focus was on the Ontario and Quebec markets, specifically on the water and wastewater, food and beverage, and mining customers."
Today, the Canadian operation employs more than 150 people, with additional offices in Calgary and Edmonton. As well, representative companies handle sales in Atlantic Canada, Northern Ontario, Manitoba, Saskatchewan and British Columbia. The company also extended its services to include the oil and gas and power.
"Initially, we provided our customers with measurement products, product repair and product field service," explains Lewandowski. "Today, we start working with customers at the engineering stage, assisting with selection of process measurement solutions, provide project management, start-up and commissioning services during the build phase and maintenance and calibration services during the operations phase.
"Also the measurement product offering has increased over the last 25 years to include flow, level, pressure, temperature and analytical. We are able to provide customers with a complete solution for their measurement and automation needs, not just a measuring device."
The growth and development of Endress+Hauser Canada reflects the story of its parent company in many ways. The Endress+Hauser Group, began in Germany in 1953 with the formal partnership of Swiss engineer Georg H. Endress and German banker Ludwig Hauser. One brought to the partnership an incredible technical understanding of level measurement technology. The other provided a careful, responsible approach to business development. Together, they created a corporate culture of reliable service and continual innovation that has served thousands of companies around the world. Today, the company specializes in automation processes for oil and gas, food and beverage, mining and metals, chemicals and life sciences industries, and more.
Lewandowski stresses the benefits of the company's strong corporate history: "Endress+Hauser remains a family-owned company that is focused only on process measurement and automation products, solutions and services. This enables the company to invest 10 per cent of annual sales in R&D to provide customers with the highest quality and innovation in products and services, supported by very knowledgeable employees."
As its services and offerings expanded in Canada, Endress+Hauser Canada's reputation grew stronger as an industry leader in a competitive marketplace. Endress+Hauser Canada has continually grown in existing industries and expanded into new ones with a customer-centred focus – working to understand a customer's business, helping them achieve their goals and providing unmatched customer service. It's an approach that has kept customers coming back since the first days in Canada says Lewandowski. "We are grateful to our customers for turning to Endress+Hauser Canada for assistance and for the opportunity to contribute to their success. In many ways, their success is our success as well."
While Endress+Hauser Canada looks back over its first 25 years of business in Canada, the company has positioned itself for a bright future. With industry-leading sales and technical service representatives established across the country, an ongoing commitment to product innovation and a deep-rooted desire to exceed customer expectations, Endress+Hauser Canada will set the industry standard in process automation for many, many years to come.
The Endress+Hauser Group
Endress+Hauser is a global leader in measurement instrumentation, services and solutions for industrial process engineering. The Group employs more than 12,000 personnel across the globe, generating net sales of more than $2.6 B in 2014.
With dedicated sales centres and a strong network of partners, Endress+Hauser guarantees competent worldwide support. Our production centres in 11 countries meet customers' needs and requirements quickly and effectively. The Group is managed and coordinated by a holding company in Reinach, Switzerland. As a successful family-owned business, Endress+Hauser is set for continued independence and self-reliance.
Endress+Hauser provides sensors, instruments, systems and services for level, flow, pressure and temperature measurement as well as analytics and data acquisition. The company supports customers with automation engineering, logistics and IT services and solutions. Our products set standards in quality and technology.
Endress+Hauser works closely with the chemical, petrochemical, food and beverage, oil and gas, water and wastewater, power and energy, life science, primaries and metal, renewable energies, pulp and paper, and shipbuilding industries. Endress+Hauser supports its customers in optimizing their processes in terms of reliability, safety, economic efficiency and environmental impact.
Founded in 1953 by Georg H. Endress and Ludwig Hauser, Endress+Hauser has been solely owned by the Endress family since 1975. The Group has developed from a specialist in level measurement to a provider of complete solutions for industrial measuring technology and automation, with constant expansion into new territories and markets.
For further information, please visit: www.ca.endress.com
For further information: Media information: Kathleen Stelmach, Torchia Communications, 416-341-9929 ext. 227, [email protected] ; Scott Whitehouse, Endress+Hauser Canada Ltd., 905-681-4386, [email protected]