Direct Energy supports Fort McMurray

CALGARY, Alberta, May 4, 2016 /CNW/ -- Direct Energy has an unwavering commitment to Alberta, and stands by the residents of Fort McMurray and area during this devastating time. We extend our deepest sympathies to those impacted by the wildfires, and our gratitude to the emergency response workers from across Canada who have come to help.

We want to assure our customers in the Fort McMurray area that they have our enduring support.

Direct Energy is making an initial donation of $100,000 to the Canadian Red Cross to support the
immediate relief effort in the Fort McMurray area, and will continue working with our customers
and the community in the months to come.

As Albertans, we are here for each other and we commit that our actions will be guided by the best interests of the residents of the Fort McMurray area.

 For evacuated customers, Direct Energy will:

  • Waive all late payment fees during this time
  • Not proceed with any collection or disconnection activity

Should any residential or business customer in Fort McMurray have any immediate questions or
concerns, please contact us at:

Direct Energy regulated customers: 1-866-420-3174
Direct Energy competitive customers: 1-866-374-6299
Direct Energy business customers: 1-866-867-8167

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SOURCE Direct Energy

For further information: Wendy Tynan, Manager, Public Affairs - Canada, 403.861.6645,,

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