Digital platform allows condo owners to submit home warranty issues directly to developer

Leads to higher level of satisfaction for owners during move-in

VANCOUVER, June 28, 2018 /CNW/ - Canada's leading provider of digital condo solutions, announces the launch of bazinga! Build - Post Occupancy, a mobile-friendly product that completes the customer care journey for condo developers and homeowners.

bazinga! Build - Post Occupancy, gives owners the unprecedented ability to submit home warranty issues directly to their developer as soon as they get the keys to their new home. For owners, this means a new level of convenience and care for one of their largest and most important assets.

Owners can capture, submit and track progress on warranty period deficiencies with bazinga!'s easy-to-use, mobile-friendly platform. (CNW Group/Bazinga Technologies)

"Our product engages owners with their new home, allowing them to log issues as they see them, and monitor the status once they've been submitted," explains bazinga! CEO and founder, Joseph Nakhla. "This ultimately leads to a higher level of satisfaction for owners during the move-in period."

For developers, our warranty management solution means increased visibility across projects. Instead of receiving homeowner issues from multiple channels including emails, phone calls and site visits, bazinga! Build – Post Occupancy provides one single solution that streamlines submissions directly from the homeowner to the developer team in real-time.

bazinga! Build – Post Occupancy integrates seamlessly with our pre-inspection Deficiency Management tool, allowing developers to capture home deficiencies throughout the full life-cycle of a project – from pre-inspection to homeowner walkthroughs, post occupancy and beyond. This means one ticketing system syncing pre-inspection and post-occupancy issues for a complete record of unit history.  

"We work with developers who really care about their customers and the communities they are building," explains Nakhla. "This product not only reflects the input and feedback we have received from developers we work closely with, it echoes that spirit of customer care."

For more, visit our bazinga! Build – Post Occupancy product page.

bazinga! Technologies is a leading service-software platform that offers everything you need for building amazing communities. Our products have helped developers manage millions of homeowner deficiencies and continue to pave the way with simple, easy-to-use, intuitive solutions.

SOURCE Bazinga Technologies

Media contact: Jennifer Laidlaw, Director of Marketing, 604 398 4161 x 703, [email protected]