IT Services Provider Accelerates Evolution of ServiceNow Offering
TORONTO, May 3, 2018 /CNW/ - Coreio Inc. is pleased to announce it has achieved ServiceNow® Bronze Services Partner status, making the Toronto-based IT services provider one of only a few Canadian-owned operations to be so designated by ServiceNow. This achievement recognizes Coreio's attainment of specific benchmarks of success within our ServiceNow-related Technology Solutions offerings; to become a Bronze ServiceNow Partner (and remain one), service providers are required to meet and maintain program requirements defined by ServiceNow, including annual customer satisfaction metrics, staff certifications, completed customer deployments and other business commitments.
Notably, Coreio obtained its Bronze Services Partner status in less a year following the launch of services. "The speed at which we reached Bronze level is remarkable," said David Naiman, President and CEO of Coreio, "It demonstrates Coreio's strong focus on the ServiceNow ecosystem, and how much we believe in the platform. It also reflects our investment in our Technology Solutions team, including the required training and certification programs needed to provide quality ServiceNow implementations. It took hard work by our dedicated professionals to achieve this status in a short period of time, and we will continue to invest in our people and processes to continue to improve our business and the services we provide to our clients."
By attaining the Bronze Services Partner designation, Coreio has become eligible to access exclusive ServiceNow tools and resources, which in turn allows Coreio to offer enhanced services to its clients. "With these resources, we will be providing implementations of the ServiceNow platform the way it was intended and designed, as we work closely with our ServiceNow counterparts to ensure that we are aware of the latest developments on the platform and providing the best customer experiences possible," added Steve Mifsud, Vice President, Technology Solutions at Coreio, "Enabled by our Bronze status, Coreio will be empowered to keep helping our clients build consumer-grade employee service experiences, while creating business applications and resolving their employee services issues."
Coreio's engagement with ServiceNow is multifaceted: besides being a customer of the platform itself, the company is proud to be one of the few Canadian managed service providers (MSP) of ServiceNow. By adopting ServiceNow as an MSP with Coreio, smaller organizations can realize the benefits of their own fully segregated and secure ServiceNow environment within Coreio's instance on a subscription basis. This way, those clients can take advantage of its benefits of the fastest growing cloud platform in the world, without the complexity of implementation and ongoing administration. Coreio supports, administers and monitors the ServiceNow environment on the client's behalf.
In addition to offering ServiceNow implementation solutions, Coreio provides a variety of managed IT services across onsite IT support, data centre and networking, asset lifecycle management and request/incident management, as well as strategic IT counsel to enterprise clients regarding Infrastructure and Operations.
Coreio Inc. is a leading Toronto-based IT services provider that delivers IT Infrastructure and Operations solutions for enterprise-scale companies across North America. We build on our 35-plus year history as a strategic partner, and apply our experience as in-house IT experts, to help our clients solve complex business and technology issues, so they can focus on what they do best. Visit www.coreio.com for more information.
SOURCE Coreio Inc.
For further information: Media Contact David Naiman, [email protected], (905) 264-5795