According to Global Custodian survey, CIBC Mellon "well ahead of both market and
global averages" for relationship management
TORONTO, Oct. 16, 2017 /CNW/ - CIBC Mellon has been awarded "Category Outperformer" and "Market Outperformer: Canada" designations in Global Custodian's 2017 Agent Banks in Major Markets survey. The survey, which identifies high-performing financial services companies as rated by global institutional investors, saw CIBC Mellon achieve its highest scores for settlement and relationship management.
"In a year when the global trend is downward, CIBC Mellon has recorded an increase in scores in most categories and particularly in relationship management, where it has pulled well ahead of both market and global averages. Based on additional comments provided by survey participants, CIBC Mellon's global clients appreciate the company's efforts, especially in the areas of relationship management and settlement," said Richard Schwartz, senior contributing editor, Global Custodian.
"Given Canada's robust regulatory environment, global institutional investors trust CIBC Mellon's insightful knowledge and dependable execution to service their investments in the Canadian marketplace," said Shane Kuros, vice president and head of relationship development, CIBC Mellon. "We put a great deal of emphasis on combining an exceptional client experience with effective solutions. We appreciate our clients taking the time to respond to this prestigious survey and for recognizing our strengths as a Canadian asset servicing company."
As the only major asset servicing provider focused solely on the Canadian market, CIBC Mellon continues to deliver industry-recognized services to global institutional investors into Canada and to domestic institutional investors. In addition to earning its highest scores for relationship management and settlement in the 2017 Agent Banks in Major Markets survey, it also received strong results for value and commitment, client service, and technology and connectivity. CIBC Mellon closely reviews the results of industry surveys, such as this one, to reflect on its strengths and identify potential areas of improvement, with the goal of supporting its clients effectively.
About CIBC Mellon
CIBC Mellon is a Canadian company exclusively focused on the investment servicing needs of Canadian institutional investors and international institutional investors into Canada. Founded in 1996, CIBC Mellon is 50-50 jointly owned by The Bank of New York Mellon (BNY Mellon) and Canadian Imperial Bank of Commerce (CIBC). CIBC Mellon's investment servicing solutions for institutions and corporations are provided in close collaboration with our parent companies, and include custody, multicurrency accounting, fund administration, recordkeeping, pension services, exchange-traded fund services, securities lending services, foreign exchange processing and settlement, and treasury services. As at September 30, 2017, CIBC Mellon had more than C$1.8 trillion of assets under administration on behalf of banks, pension funds, investment funds, corporations, governments, insurance companies, foreign insurance trusts, foundations and global financial institutions whose clients invest in Canada. CIBC Mellon is part of the BNY Mellon network, which as at June 30, 2017 had US$31.1 trillion in assets under custody and/or administration. CIBC Mellon is a licensed user of the CIBC trade-mark and certain BNY Mellon trade-marks, is the corporate brand of CIBC Mellon Global Securities Services Company and CIBC Mellon Trust Company, and may be used as a generic term to refer to either or both companies.
For more information, including CIBC Mellon's latest knowledge leadership on issues relevant to institutional investors active in Canada, visit www.cibcmellon.com.
SOURCE CIBC Mellon
For further information: Media Contact: Jennifer Israel, Corporate Communications, CIBC Mellon, 416-643-6538, [email protected]