CHRISTUS Health, ExxonMobil, FedEx, Hewlett Packard Enterprise, KeyBank and Royal Bank of Scotland Named as 2016 Technology Business Management Award Winners

Recipients Recognized for Their Innovative TBM Vision and Leadership at Fourth-Annual TBM Conference

SAN DIEGO, Nov. 8, 2016 /CNW/ -- The Technology Business Management (TBM) Council, a nonprofit organization dedicated to developing and promoting best practices for managing IT like a business, today announced CHRISTUS Health, ExxonMobil, FedEx, Hewlett Packard Enterprise, KeyBank and Royal Bank of Scotland as winners of the fourth-annual TBM Awards. Each organization was recognized during an awards gala of industry peers at the Hilton San Diego Bayfront during TBM Conference 2016. The TBM Awards honor IT and finance leaders for their ingenuity, creativity and contribution to the TBM discipline. These are professionals who have a profound impact on their organizations by driving operational excellence, business innovation, digital transformation, TBM vision and best practices.

"As technology drives dramatic business transformation, it is increasingly important for IT to become a strategic driver of business value, which is no easy task," said Chris Pick, President, TBM Council and CMO, Apptio. "This year's award winners have risen to the challenge, bridging the gap between IT and the rest of their organizations, forging new paths that allow their businesses to be dynamic leaders in their respective industries."

This year's TBM award winners were chosen by a selection committee comprised of industry-leading executives, consultants and academics. As part of this process, the TBM Awards Premier Sponsor KPMG interviewed 30 semi-finalists, delivering comprehensive evaluations to the selection committee who then narrowed the list to 12 finalists for the final vote. The committee selected the winners based on how they leveraged TBM to better understand and communicate IT costs, plan efficiently, optimize investments and transform their IT businesses.

"Each year, the TBM Council's awards program recognizes IT leaders for their success in driving greater business value and transformation," said Steve Bates, KPMG CIO Advisory partner and global TBM Lead, KPMG. "The nominees we interviewed consistently showed greater maturity in areas such as delivering services to the business, reviewing their IT portfolios, managing their data, and building the right teams and executive sponsorship."

Strategy and Planning Excellence Award

Recognizes IT leaders who have found a way to bridge the gap between IT resources and the business goals to ensure IT is planning in accordance with strategic business imperatives.

CHRISTUS Health: Given aggressive asset growth plans for the business, CHRISTUS Health created new levers for cost savings and cost avoidance in order to contain IT spending and improve IT leverage. By modeling and reporting on the TCO of 1,200 applications, they were able to identify spend per service category and applications on a monthly basis. This helped tie a $60 million growth in application spend to increased demand for resources, leading to more productive C-suite conversations about consumption. Strength of transparency and improved relationships with the business positioned the CIO for immediate approval of the IT budget without any of the churn required in past years.

TBM Business Leadership Award

Recognizes CIOs – and their teams – who demonstrate excellence in business-technology leadership.

ExxonMobil: ExxonMobil's sheer size and complexity makes it challenging for the IT team to drive balanced conversations with their business stakeholders.  IT must help the businesses they support identify unique technology investments to help EM win in the marketplace.  To enable a new conversation inside IT and with their customers, the team focused on providing IT base services TCO and translating this into business processes / capabilities.  Today, 14 tower owners are actively using the TBM framework to manage costs, compare themselves against benchmarks, and balance cost and performance.  Project managers are able to see the return on investment for the projects they run.  By combining data driven analysis with tower insights, the TBM framework was able to generate efficiencies across towers and change the conversation internally within IT to be more balanced.

IT Services Transformation Award

Recognizes IT organizations who have successfully applied technology business data and process to drive transformation in cloud, on-premises and/or hybrid services strategy, design or delivery.

FedEx: In an effort to unite operational silos and manage IT spend across business units, FedEx used cost transparency and application & infrastructure analysis to unveil key drivers behind their multimillion-dollar IT spend. This fueled a shift to fact- versus assumption-based decision-making that enabled redistribution of existing run-the-business spending to change-the business initiatives. Examples include decommissioning tens-of-thousands of servers and all associated costs to yield large savings in the infrastructure budget and a transition from decades-old legacy applications to solutions that support cloud, e-commerce, and new ways to work with customers.

IT Optimization Award

Recognizes the innovative, strategic and bold use of data to drive decisions for infrastructure efficiency, agility, quality, performance and business value.

Hewlett Packard Enterprise: Hewlett Packard Enterprise needed to move away from being an unexplainable tax to the business and toward becoming a true strategic partner. They needed to shift substantial funds used to run the business into changing the business while, at the same time, offering complete cost transparency into technology expenses. With the help of TBM, Hewlett Packard Enterprise is on track to do all this and save $330 million over three years.

CFO of IT Excellence Award

Recognizes today's CFOs of IT that no longer merely account for IT spend, they drive an IT financial strategy and capability that matches the new demands of the IT organization.

Kim Manigault, KeyBank: As EVP and CFO, Technology & Operations at KeyBank, Manigault came to the organization with the idea to elevate the business partnerships across the bank. With TBM-enabled insights into IT consumption and costs, IT, finance, and business unit owners now come together as partners, speaking a common language with aligned business goals to achieve a shared outcome. Now, as equal business partners, the conversations have shifted from costs to value, empowering everyone in the business partnership.

Business Innovation Award

Recognizes technology organizations that have applied technology business data and process to change conversations from cost to value, shape demand, guide investment and drive innovation.

Royal Bank of Scotland: For Royal Bank of Scotland, the TBM team was formed to understand and effectively map technology cost to business consumption of that technology. Today, TBM underpins strategic decision-making and is driving front and center of cost takeout aligned with business objectives. Application rationalization is more effectively considered for all related costs and across the entire stack that supports the application, enabling the business to look at every facet of cost reduction and make decisions about priorities based on complete information. A large, enterprise-wide team is utilizing TBM to problem solve, positioning IT as a strategic partner to the business.

In the last year, the TBM Council has increased its membership base significantly, growing to include more than 3,100 innovative individuals in IT and Finance who are all committed to managing IT with business discipline. TBM Council membership is open to IT, finance or business leader who meets the applicable membership qualifications.

For more information or to join the TBM Council, please visit

About the TBM Council

Founded in 2012 the Technology Business Management (TBM) Council is a nonprofit organization governed by an independent board of business technology leaders from a diverse group of the world's most innovative companies like AIG, Aon, Cisco Systems, DuPont, ExxonMobil, First American, Microsoft, Nike, and more. The Council is focused on developing a definitive framework for managing the business of IT by establishing standards and providing ongoing collaboration and education opportunities.


SOURCE Technology Business Management (TBM) Council

For further information: Sarah Vreugdenhil, TBM Council,,

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