Financial institution experiences growth with the addition of mobile RDC
WATERLOO, Ontario, Sept. 10, 2013 /CNW/ - RDM Corporation (TSX: RC), a leading provider of specialized software and hardware products for electronic payment processing, announced that Maryland-based Capital Bank, a subsidiary of Capital Bancorp, Inc., has experienced continued growth in the number of new users of their remote deposit capture solution, as a result of deploying RDM's remote deposit capture solutions and smartphone-enabled Simply Deposit Mobile® to its service offerings.
"The flexibility and usability offered by RDM's remote deposit capture platform has enabled significant growth of our remote deposit customer base," said Nikhil Bijlani, Capital Bank Product Manager. "We have more than doubled the number of users of our remote deposit capture solution, while simultaneously enhancing our operations processing. We also see a lot of potential for growth in mobile deposit services, and are dedicated to delivering our customers with a suite of convenient banking solutions, which is made possible with our relationship with RDM."
Remote deposit capture solutions enable institutions to deliver stronger customer service within a larger geographic footprint of their branches. "Our customers may have facilities in multiple locations," Bijlani explained. "Remote deposit capture allows customers to interact with our bank at any time, from the convenience of their office without interrupting their workday." Customers have commented on how easy it is to use and engage Simply Deposit Mobile. "In just three clicks, a deposit is done," Bijlani said, "avoiding potentially time-consuming steps to process and complete a deposit."
"We developed our remote and mobile deposit capture to provide the ease of use, robust functionality and rich reporting once reserved for top-100 banks," said Randy Fowlie, RDM Corporation President and CEO. "Now forward-thinking community banks like Capital Bank have access to these products to not only simplify payment processing, but to compete more efficiently in a crowded banking market."
Capital Bank chose RDM's remote deposit capture solutions based on its ease of use, high level of customer support and strong security standards at a competitive price point. A complete case study regarding how Capital Bank has implemented remote deposit capture is available at http://info.rdmcorp.com/capital-bank-case-study.
About Capital Bank
Capital Bank (www.capitalbankmd.com), a subsidiary of Capital Bancorp, Inc., is a community bank focused on satisfying the banking needs of individuals and small businesses. Deposits are insured by the Federal Deposit Insurance Corporation and the bank is a member of the Federal Reserve Bank System. Capital Bank is dedicated to providing the friendliest, most responsive banking services to businesses, professionals, not-for-profit organizations and investors in the Washington, DC metropolitan area.
About RDM Corporation
RDM Corporation (www.rdmcorp.com), is a leading provider of remote deposit capture (RDC) and complex desktop remittance processing solutions designed to help clients simplify the way they do business. RDM processes over $600 billion in payments annually and helps corporations and financial institutions increase revenue, expand marketshare and improve customer service for over 30,000 end-users. Five of the top ten financial institutions in the United States use RDM's payment processing solutions. RDM serves 32 percent of the top 100 Fortune 500 companies including brokerage firms, big box retailers, healthcare and insurance providers, and government entities.
For over 25 years, RDM has worked with clients to provide both software and hardware solutions including web-based and mobile RDC for large corporate clients and small businesses, transactional data management, and manufactures a wide range of digital imaging scanners. RDM was recently named to the Branham300 list, which highlights the top Canadian and multinational companies servicing the Information and Communication Technology (ICT) marketplace.
SOURCE: RDM Corporation
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