Calgary's Regulated Default Electricity Rate for December 2009
 
What can customers do?
Customers have options regarding their energy bill. They are:
    
      -  Choose to do nothing and receive the regulated default rate, which
         fluctuates each month.
      -  Select a retailer and choose an energy plan that offers fixed prices
         over longer terms. Information on these is available from the
         Alberta Government's Utilities Consumer Advocate at
         www.ucahelps.gov.ab.ca, or call 310-4822. The Utilities Consumer
         Advocate's website provides a list of energy retailers and the terms
         of their various offers which assists consumers in comparing the
         choices that are available to them.
    
What is the default rate?
The technically correct name for the default rate is the Regulated Rate Option (RRO). It applies when consumers have not selected a retailer and entered into an energy plan for electricity supply. The owner of the local distribution system is required by legislation to provide the RRO to eligible customers (residential and small commercial customers who consume less than 250,000 kWh of electricity each year) in their service area. ENMAX Power is the local distribution company in 
 
The default rate is calculated each month from prices in the wholesale electricity market using a process approved by the Alberta Utilities Commission. Eighty per cent of the rate comes from purchases made from sellers into the wholesale electricity market of supply contracts for the month of December, and the remainder comes from longer-term purchases made at market prices.
As of 
 
The most recent annual default rate pricing shift in 
 
ENMAX Power Corporation, a subsidiary of ENMAX Corporation, and its predecessors have provided Albertans with safe and reliable electricity for more than 100 years. One of the most reliable urban utilities in 
 
For further information: Media only contact: Doris Kaufmann, Senior Media Relations Advisor, ENMAX Corporation, C. (403) 689-6150 (media line), E. [email protected]
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