NEW YORK, Dec. 10, 2014 /CNW/ - The Shared Services & Outsourcing Network (SSON) has partnered with Blue Prism, Genpact and Automation Anywhere for the 19th Annual North American Shared Services & Outsourcing Week to educate and elevate the SS&O industry's knowledge of the true potential of robotic process automation (RPA). (http://www.sharedservicesweek.com)
This partnership comes at an opportune time: according to a 2014 SSON survey, 41% of 300+ shared services, finance, procurement and HR executives told SSON they hadn't heard of RPA, whilst another 26% said they would wait to find out what was being said on it in 6-12 months.
However, with experts estimating traditional offshore FTEs costing triple as an organization implementing RPA, robotic process automation is becoming a more viable solution for practitioners looking to cut costs and increase efficiency through process workflows.
Projects testing the method have provided success for shared services practitioners - Wayne Butterfield, Digital Service Performance Owner, Telefónica UK (O2), recently shared his positive experiences with RPA and Blue Prism during a webinar at SSON's Shared Services Open House, stating "the Proof of Concept (POC) proved RPA was worth exploring and that with the right commercials, it would deliver significant benefits."
To further detail how digital technologies are changing business, the economy and society, technology expert Andrew McAfee, Co-Founder of MIT's Initiative on the Digital Economy and previous TED speaker, will host a keynote session at the SS&O Week as SSON's 2015 North American Big Idea Speaker. Genpact, the multinational BPO, will host a panel session on Disruptive Technology, which addresses how SSOs are preparing for the next wave of technological advances, featuring Mihir Shukla, CEO, Automation Anywhere and Eric Simonson, Partner, Everest Group.
The Shared Services & Outsourcing Week is a networking and benchmarking platform for SS&O practitioners, analyst firms and industry leaders, catering to executives from different functions (HR, Finance, Accounting, Procurement and Multi-Function), cross-industry (including Manufacturing, Life Sciences, Hospitality and Banking/Finance) and SSC maturities (Planning & Launching to GBS).
Confirmed speakers are CXOs, Global Heads, SVPs and Directors from companies including Ford Motor Company, TD Ameritrade, Juniper Networks, Twitter, Nike, Facebook, Eli Lilly and Halliburton. Tickets to the event, which takes place March 9-12, 2015 in Orlando, FL, are available on http://www.sharedservicesweek.com; conference pass fees will apply. Contact Kim Vigilia at [email protected] for inquiries.
SOURCE: The Shared Services & Outsourcing Network
For further information: Kim Vigilia | SSON, 2nd Floor, 129 Wilton Road, London SW1V 1JZ | Tel: +44(0)20-7368-9510