Hassle-Free Online Shopping Through Best Buy's Free iPhone App; Geek Squad Online Support Christmas Eve Through New Year's Day
- Geek Squad Agents now available online for tech support on Christmas Day, Boxing Day and New Year's Day.
- On average, Geek Squad can cut installation and set-up time by 50 per cent.
- $99 for Geek Squad to connect up to five devices until January 6, 2011.
- Best Buy's new iPhone App offers new compare and purchase features.
BURNABY, BC, Dec. 9 /CNW/ - This holiday, Best Buy is helping save Canadians countless hours of frustration that often come with setting up home electronics. Geek Squad, Best Buy Canada's team of certified tech experts, will be available online for technical support on www.geeksquad.ca throughout the Holiday season, including Christmas Day and Boxing Day.
"We know that, on average, Geek Squad support can cut installation and set up time in half. As for the stress that can come with setting up new tech, I'm pretty sure we can help with that too," says Rudy Irish, Northern Commander and leader of Canada's Geek Squad. "What this online support means is that our clients spend less time fighting with their new technology and more time enjoying it with their family during the holidays."
In addition to the online support, Canadians can give the "Gift of Geek" this year by purchasing Geek Squad services for everything from home theatre installation and TV calibration to computer set up and software upgrades.
Using Your Technology to Save Money During the Holidays
More than 100,000 Canadians have already discovered a more convenient way to shop this holiday season. They're forgoing the holiday hustle and bustle while saving time and money by using Best Buy's website and new free iPhone application.
The app was designed to replicate Best Buy's website for shoppers on the go. It allows users to browse, seek, compare and confirm availability of the retailer's entire product offering and can also save consumers money through its "On Sale" feature, which highlights products on special that week. With its Mobile Check Out, Canadians can skip the long lineups entirely and purchase their gifts through an iPhone, iTouch or iPad and ship the item to their home free of charge.
About Geek Squad
The Geek Squad's computer support task force is accessible by calling 1-800-GEEK SQUAD (433-5778), www.geeksquad.ca for online support or by visiting any Best Buy store locations during regular store hours. Agents are easily identified by their signature white shirt, black pants and black clip-on tie, as well as their cool Geekmobiles™. They maintain and fix anything that plugs into a computer regardless of make, model or manufacturer, whether it was bought at Best Buy or not. Services range from installs and virus apprehension to networking and upgrades. Each service package is priced at a flat rate, so customers know the cost in advance. All Geek Squad work is guaranteed. However, if a customer is not satisfied within 30 days of receiving service, an Agent will remedy the problem fast. Visit www.geeksquad.ca for more details.
About Best Buy Canada
Best Buy stores in Canada are a division of Burnaby, BC-based Best Buy Canada Ltd., a wholly owned subsidiary of Best Buy Co., Inc. (NYSE:BBY). Best Buy is Canada's fastest-growing retailer and e-tailer (www.BestBuy.ca) of consumer electronics, computers and entertainment products and also operates Geek Squad (www.GeekSquad.ca), a technology service provider specializing in computer support, home theatre installation, network, car audio, video and navigation systems. There are more than 70 Best Buy stores in British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, Quebec and Nova Scotia.
Best Buy offers consumers a unique shopping experience with the latest technology and entertainment products, at the right price, with a no-pressure (non-commissioned) sales environment. The Company is committed to kids and its local communities and has a comprehensive community relations program described at www.BestBuy.ca/community.
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