HERNDON, VA, Sept. 17, 2013 /CNW/ - Axios Systems (http://www.axiossystems.com), a pioneer in IT Service Management solutions [http://www.axiossystems.com/en/solutions/index.html], announces it has been included in the "Magic Quadrant for IT Service Support Management (ITSSM) Tools" report published by global industry analyst firm Gartner, Inc.[i]
The ITSSM Magic Quadrant focuses on 13 enterprise-class vendors that meet Gartner's criteria. The criteria include the vendor's ability, demonstrated through customer references and Gartner client inquiries, to address the needs of enterprise customers seeking functionality for incident, problem, change, release, knowledge, service support analytics, self-service and service-level agreement management[i].
"Axios Systems is delighted to be included in the 2013 Gartner ITSSM Magic Quadrant. We believe this recognition validates our ability to deliver scalable, pragmatic solutions that meet our customers' current and future needs," said Tasos Symeonides, CEO of Axios Systems.
Designed for SaaS and on-premise, Axios' assyst brings to market the latest in real-time dashboard technology, Social IT management, mobility, reporting, resourcing and forecasting - offering a solution that enables an immediate return in the form of customer satisfaction and cost reduction. assyst also provides integrated functionality to support ITAM governance & standardization, and is leading the IT Resource Performance Management (ITRPM) movement with features such as crowd-sourcing and gamification, within a single, rapidly deployable, solution.
About the Magic Quadrant
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
For more information on Gartner, or if you are a Gartner client and would like to access the report, please visit http://www.gartner.com.
About Axios Systems
Axios Systems is solely focused on providing ITSM solutions. As a recognized innovator of leading edge technology, Axios continues to transform IT into business centric service providers.
Axios' enterprise ITSM software, assyst, is designed through customer driven, agile development to support people, processes and technology. assyst was born to deliver simple, yet powerful ITSM software [http://www.axiossystems.com/en/solutions/index.html] that's easy to use and maintain.
Axios is a global company with offices across the Americas, Europe, Middle East and Asia Pacific. For more information about Axios Systems, please visit http://www.axiossystems.com [http://www.axiossystems.com/en/home.html]
i. Gartner "Magic Quadrant for IT Service Support Management Tools" by Jared Greene and Jeffrey M. Brooks, August 20, 2013.
SOURCE: Axios Systems
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