Accessibility Statement Skip Navigation
  • Resources
  • Blog
  • Journalists
  • Webcasts
  • Data Privacy
  • Français
  • my CNW 
    • Login
    • Register
  • Client Login 
    • Online Member Centre
    • Next Gen Communications Cloud
    • Cision Communications Cloud®
  • Sign Up
  • Send a Release
Return to PR Newswire homepage
  • News
  • Products
  • Contact
When typing in this field, a list of search results will appear and be automatically updated as you type.

Searching for your content...

No results found. Please change your search terms and try again.
Advanced Search
  • News in Focus
      • Browse News Releases

      • All News Releases
      • All Public Company
      • News Releases Overview

      • Multimedia Gallery

      • All Multimedia
      • All Photos
      • All Videos
      • Multimedia Gallery Overview

      • Trending Topics

      • All Trending Topics
  • Business
      • Auto & Transportation

      • All Automotive & Transportation
      • Aerospace, Defense
      • Air Freight
      • Airlines & Aviation
      • Automotive
      • Maritime & Shipbuilding
      • Railroads and Intermodal Transportation
      • Supply Chain/Logistics
      • Transportation, Trucking & Railroad
      • Travel
      • Trucking and Road Transportation
      • Auto & Transportation Overview

      • View All Auto & Transportation

      • Business Technology

      • All Business Technology
      • Blockchain
      • Broadcast Tech
      • Computer & Electronics
      • Computer Hardware
      • Computer Software
      • Data Analytics
      • Electronic Commerce
      • Electronic Components
      • Electronic Design Automation
      • Financial Technology
      • High Tech Security
      • Internet Technology
      • Nanotechnology
      • Networks
      • Peripherals
      • Semiconductors
      • Business Technology Overview

      • View All Business Technology

      • Entertain­ment & Media

      • All Entertain­ment & Media
      • Advertising
      • Art
      • Books
      • Entertainment
      • Film and Motion Picture
      • Magazines
      • Music
      • Publishing & Information Services
      • Radio & Podcast
      • Television
      • Entertain­ment & Media Overview

      • View All Entertain­ment & Media

      • Financial Services & Investing

      • All Financial Services & Investing
      • Accounting News & Issues
      • Acquisitions, Mergers and Takeovers
      • Banking & Financial Services
      • Bankruptcy
      • Bond & Stock Ratings
      • Conference Call Announcements
      • Contracts
      • Cryptocurrency
      • Dividends
      • Earnings
      • Earnings Forecasts & Projections
      • Financing Agreements
      • Insurance
      • Investments Opinions
      • Joint Ventures
      • Mutual Funds
      • Private Placement
      • Real Estate
      • Restructuring & Recapitalization
      • Sales Reports
      • Shareholder Activism
      • Shareholder Meetings
      • Stock Offering
      • Stock Split
      • Venture Capital
      • Financial Services & Investing Overview

      • View All Financial Services & Investing

      • General Business

      • All General Business
      • Awards
      • Commercial Real Estate
      • Corporate Expansion
      • Earnings
      • Environmental, Social and Governance (ESG)
      • Human Resource & Workforce Management
      • Licensing
      • New Products & Services
      • Obituaries
      • Outsourcing Businesses
      • Personnel Announcements
      • Real Estate Transactions
      • Residential Real Estate
      • Small Business Services
      • Socially Responsible Investing
      • Surveys, Polls and Research
      • Trade Show News
      • General Business Overview

      • View All General Business

  • Science & Tech
      • Consumer Technology

      • All Consumer Technology
      • Artificial Intelligence
      • Blockchain
      • Cloud Computing/Internet of Things
      • Computer Electronics
      • Computer Hardware
      • Computer Software
      • Consumer Electronics
      • Cryptocurrency
      • Data Analytics
      • Electronic Commerce
      • Electronic Gaming
      • Financial Technology
      • Mobile Entertainment
      • Multimedia & Internet
      • Peripherals
      • Social Media
      • STEM (Science, Tech, Engineering, Math)
      • Supply Chain/Logistics
      • Wireless Communications
      • Consumer Technology Overview

      • View All Consumer Technology

      • Energy & Natural Resources

      • All Energy
      • Alternative Energies
      • Chemical
      • Electrical Utilities
      • Gas
      • General Manufacturing
      • Mining
      • Mining & Metals
      • Oil & Energy
      • Oil and Gas Discoveries
      • Utilities
      • Water Utilities
      • Energy & Natural Resources Overview

      • View All Energy & Natural Resources

      • Environ­ment

      • All Environ­ment
      • Conservation & Recycling
      • Environmental Issues
      • Environmental Policy
      • Environmental Products & Services
      • Green Technology
      • Natural Disasters
      • Environ­ment Overview

      • View All Environ­ment

      • Heavy Industry & Manufacturing

      • All Heavy Industry & Manufacturing
      • Aerospace & Defense
      • Agriculture
      • Chemical
      • Construction & Building
      • General Manufacturing
      • HVAC (Heating, Ventilation and Air-Conditioning)
      • Machinery
      • Machine Tools, Metalworking and Metallurgy
      • Mining
      • Mining & Metals
      • Paper, Forest Products & Containers
      • Precious Metals
      • Textiles
      • Tobacco
      • Heavy Industry & Manufacturing Overview

      • View All Heavy Industry & Manufacturing

      • Telecomm­unications

      • All Telecomm­unications
      • Carriers and Services
      • Mobile Entertainment
      • Networks
      • Peripherals
      • Telecommunications Equipment
      • Telecommunications Industry
      • VoIP (Voice over Internet Protocol)
      • Wireless Communications
      • Telecomm­unications Overview

      • View All Telecomm­unications

  • Lifestyle & Health
      • Consumer Products & Retail

      • All Consumer Products & Retail
      • Animals & Pets
      • Beers, Wines and Spirits
      • Beverages
      • Bridal Services
      • Cannabis
      • Cosmetics and Personal Care
      • Fashion
      • Food & Beverages
      • Furniture and Furnishings
      • Home Improvement
      • Household, Consumer & Cosmetics
      • Household Products
      • Jewelry
      • Non-Alcoholic Beverages
      • Office Products
      • Organic Food
      • Product Recalls
      • Restaurants
      • Retail
      • Supermarkets
      • Toys
      • Consumer Products & Retail Overview

      • View All Consumer Products & Retail

      • Entertain­ment & Media

      • All Entertain­ment & Media
      • Advertising
      • Art
      • Books
      • Entertainment
      • Film and Motion Picture
      • Magazines
      • Music
      • Publishing & Information Services
      • Radio & Podcast
      • Television
      • Entertain­ment & Media Overview

      • View All Entertain­ment & Media

      • Health

      • All Health
      • Biometrics
      • Biotechnology
      • Clinical Trials & Medical Discoveries
      • Dentistry
      • FDA Approval
      • Fitness/Wellness
      • Health Care & Hospitals
      • Health Insurance
      • Infection Control
      • International Medical Approval
      • Medical Equipment
      • Medical Pharmaceuticals
      • Mental Health
      • Pharmaceuticals
      • Supplementary Medicine
      • Health Overview

      • View All Health

      • Sports

      • All Sports
      • General Sports
      • Outdoors, Camping & Hiking
      • Sporting Events
      • Sports Equipment & Accessories
      • Sports Overview

      • View All Sports

      • Travel

      • All Travel
      • Amusement Parks and Tourist Attractions
      • Gambling & Casinos
      • Hotels and Resorts
      • Leisure & Tourism
      • Outdoors, Camping & Hiking
      • Passenger Aviation
      • Travel Industry
      • Travel Overview

      • View All Travel

  • Policy & Public Interest
      • Policy & Public Interest

      • All Policy & Public Interest
      • Advocacy Group Opinion
      • Animal Welfare
      • Canadian Federal Government
      • Canadian Municipal Government
      • Canadian Provincial Government
      • Corporate Social Responsibility
      • Domestic Policy
      • Economic News, Trends, Analysis
      • Education
      • Environmental
      • European Government
      • FDA Approval
      • Federal and State Legislation
      • Federal Executive Branch & Agency
      • Foreign Policy & International Affairs
      • Homeland Security
      • Labor & Union
      • Legal Issues
      • Natural Disasters
      • Not For Profit
      • Patent Law
      • Public Safety
      • Trade Policy
      • Policy & Public Interest Overview

      • View All Policy & Public Interest

  • People & Culture
      • People & Culture

      • All People & Culture
      • Aboriginal, First Nations & Native American
      • African American
      • Asian American
      • Children
      • Diversity, Equity & Inclusion
      • Hispanic
      • Lesbian, Gay & Bisexual
      • Men's Interest
      • People with Disabilities
      • Religion
      • Senior Citizens
      • Veterans
      • Women
      • People & Culture Overview

      • View All People & Culture

  • Advanced Search
  • Overview
  • Multichannel Amplification
  • Monitoring
  • Distribution
  • Multimedia
  • Guaranteed Paid Placement
  • AI Tools
  • IR
  • Become a Client
  • Request a Demo
  • Editorial Bureaus
  • Partnerships
  • General Enquiries
  • Media
  • Worldwide Offices
  • Hamburger menu
  • Cision Canada
  • Send a Release
  • FR
    • Phone

    • 877-269-7890 from 8 AM - 10 PM ET

    • ALL CONTACT INFO
    • Contact Cision

      877-269-7890
      from 8 AM - 10 PM ET

  • Send a Release
  • Sign Up
  • Resources
  • Blog
  • Journalists
  • Webcasts
  • GDPR
  • News in Focus
    • Browse All News
    • Multimedia Gallery
    • Trending Topics
  • Business
    • Auto & Transportation
    • Business Technology
    • Entertain­ment & Media
    • Financial Services & Investing
    • General Business
  • Science & Tech
    • Consumer Technology
    • Energy & Natural Resources
    • Environ­ment
    • Heavy Industry & Manufacturing
    • Telecomm­unications
  • Lifestyle & Health
    • Consumer Products & Retail
    • Entertain­ment & Media
    • Health
    • Sports
    • Travel
  • Policy & Public Interest
    • Policy & Public Interest
  • People & Culture
    • People & Culture
  • Send a Release
  • Sign Up
  • Resources
  • Blog
  • Journalists
  • Webcasts
  • GDPR
  • Overview
  • Multichannel Amplification
  • Monitoring
  • Distribution
  • Multimedia
  • Guaranteed Paid Placement
  • AI Tools
  • IR
  • Send a Release
  • Sign Up
  • Resources
  • Blog
  • Journalists
  • Webcasts
  • GDPR
  • Become a Client
  • Request a Demo
  • Editorial Bureaus
  • Partnerships
  • General Enquiries
  • Media
  • Worldwide Offices
  • Send a Release
  • Sign Up
  • Resources
  • Blog
  • Journalists
  • Webcasts
  • GDPR

AWS and Salesforce Extend Global Strategic Alliance


News provided by

Salesforce

Dec 02, 2016, 08:08 ET

Share this article

Share toX

Share this article

Share toX

AWS and Salesforce will simplify and expand how customers capture, analyze and take action on data with five new service integrations

Salesforce will use AWS cloud infrastructure to support growing customer base in Canada

SAN FRANCISCO, Dec. 2, 2016 /CNW/ - Amazon Web Services, Inc. (AWS), an Amazon.com company (NASDAQ:AMZN), and Salesforce (NYSE: CRM), the Customer Success Platform and the world's #1 CRM company, today expanded their global strategic alliance. The companies announced they will deliver five service integrations designed to simplify and expand how customers capture, analyze and take action on their data. Additionally, the companies announced that Canada will be the first new AWS Region supported in Salesforce's planned international infrastructure expansion on AWS. Salesforce customers will be able to use the company's core service—including Sales Cloud, Service Cloud, Community Cloud, Analytics Cloud and more—delivered on AWS cloud infrastructure in Canada, with general availability expected in mid-2017.

Companies Extend Global Strategic Alliance to Deliver Service Integrations for Customers
As part of the global strategic alliance, the companies will deliver integrations that will connect the Salesforce Platform with Amazon AppStream 2.0, AWS IoT, Amazon Redshift, Alexa and Amazon Virtual Private Cloud (Amazon VPC). The integrations include:

  • Desktop Apps within Salesforce Lightning through Amazon AppStream 2.0: Amazon AppStream 2.0 is a fully managed, secure application streaming service that allows customers to stream desktop applications from AWS to any device running a web browser, without rewriting them. It provides users instant-on access to the applications they need, and a responsive, fluid experience on the device of their choice. Amazon AppStream 2.0 is expected to be made available in the Salesforce AppExchange as a Lightning Component in the first half of 2017, enabling customers to easily and seamlessly integrate streaming applications from the AWS Cloud directly within Salesforce.

  • An End-to-End IoT Solution with Salesforce IoT Cloud and AWS IoT: AWS and Salesforce are building a new native integration to help businesses generate value from the trillions of events generated by connected devices. AWS IoT is a managed cloud platform that lets connected devices easily and securely interact with cloud applications and other devices. Salesforce IoT Cloud connects with AWS IoT to combine device data with customer data in Salesforce, allowing businesses to create meaningful customer experiences based on real-time activity across all their connected devices. For example, an energy company that maintains millions of IoT enabled thermostats across the globe can use AWS IoT to ingest and manage the data generated by those thermostats. The data collected can then seamlessly pass into Salesforce IoT Cloud, where it is combined with customer data in Salesforce. By combining AWS IoT thermostat data with Salesforce IoT customer data the energy company is able to automatically create service cases if device faults are detected or create a new sales opportunity based on product usage.

  • A Connected Analytics Solution with Salesforce Wave Analytics and Amazon Redshift: AWS and Salesforce are building a new connector that links data from Amazon Redshift, a fully managed, petabyte-scale data warehouse service, to Salesforce Wave Analytics, a flexible analytics solution and suite of apps for sales, service, marketing and IT. By combining the powerful, actionable intelligence and rapid responsiveness of Wave Analytics with the scalability and fast-query performance of Amazon Redshift, customers will be able to seamlessly analyze large datasets. This will enable businesses to instantly explore information, find insights, and take actions from a greater variety and volume of data—all without investing the significant time and resources required to administer a self-managed on premises data warehouse.

  • Smart Voice Apps with the Salesforce Platform and Alexa Toolkit: Alexa, the brain behind Amazon Echo, provides capabilities that enable customers to interact with devices in a more intuitive way using voice input. The Alexa Toolkit for Salesforce is a collection of technical resources from both Alexa and Salesforce that will allow developers to easily harness the power of Alexa and Salesforce together to build compelling voice-enabled experiences. Developers will be able to learn how to build Alexa Skills for Salesforce through Trailhead, the fun and easy Salesforce learning platform. For example, developers can build an integration through the Alexa Toolkit for Salesforce that enables Alexa to tell sales reps the current status of top deals or brief them on their next meetings.

  • Simple, Secure Connections Between Salesforce Heroku Applications and Amazon VPCs: Customers of both Salesforce Heroku and AWS have long wanted to enable their Heroku applications and their resources running in Amazon VPCs (Virtual Private Clouds) to work together without using a public network connection. With the addition of Amazon VPC Peering for Salesforce Heroku Private Spaces, businesses can now establish network connections between their Heroku applications and Amazon VPCs with all the security and compliance benefits of a private network. The integration makes the process as simple as connecting two Amazon VPCs, and provides the same security characteristics as well.

Salesforce to Leverage AWS Infrastructure for Core Services in Canada
Salesforce will leverage AWS cloud infrastructure as an option to support its growing customer base in Canada. Generally available in mid-2017, this will be Salesforce's first international infrastructure expansion supported with AWS cloud services, with others expected to follow.

Comments on the News
"We're thrilled to extend our great partnership with AWS," said Marc Benioff, Chairman and CEO, Salesforce. "Integrating AWS' industry-leading infrastructure services and technologies with Salesforce will bring even more exceptional solutions to our customers."

"We are excited to expand our strategic relationship with Salesforce," said Andy Jassy, CEO, AWS. "These new integrations across business intelligence, IoT, and developer tools will make it easier for our joint customers to analyze data and build new applications."

Pricing and Availability

  • Amazon AppStream 2.0 is expected to be generally available in the Salesforce AppExchange as a Lightning Component in the first half of 2017. Pricing will be announced at the time of general availability.
  • The new IoT integration is currently available in preview, with a full release scheduled for 2017. Pricing will be announced at the time of general availability.
  • The new Amazon Redshift connector is expected to be generally available in the first half of 2017. Pricing will be announced at the time of general availability.
  • The Alexa for Salesforce Toolkit and Trailhead for Alexa Skills are expected to be generally available to customers in the first half of 2017 at no additional cost.
  • VPC Peering for Heroku Private Spaces is currently in beta, and is expected to be generally available in the first half of 2017 to Heroku Private Spaces customers at no additional cost.
  • Salesforce's core services are expected to be available on AWS public cloud infrastructure in Canada in mid-2017.

Additional Information

  • Learn more about the Amazon and Salesforce partnership at http://salesforce.com/aws
  • Like Salesforce on Facebook at http://www.facebook.com/salesforce
  • Follow @salesforce on Twitter

About Amazon Web Services
For 10 years, Amazon Web Services has been the world's most comprehensive and broadly adopted cloud platform. AWS offers over 70 fully featured services for compute, storage, databases, analytics, mobile, Internet of Things (IoT) and enterprise applications from 38 Availability Zones (AZs) across 14 geographic regions in the U.S., Australia, Brazil, China, Germany, Ireland, Japan, Korea, Singapore, and India. AWS services are trusted by more than a million active customers around the world -- including the fastest growing startups, largest enterprises, and leading government agencies -- to power their infrastructure, make them more agile, and lower costs. To learn more about AWS, visit http://aws.amazon.com.

About Amazon
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Customer reviews, 1-Click shopping, personalized recommendations, Prime, Fulfillment by Amazon, AWS, Kindle Direct Publishing, Kindle, Fire tablets, Fire TV, Amazon Echo, and Alexa are some of the products and services pioneered by Amazon. For more information, visit www.amazon.com/about.

About Salesforce
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. For more information about Salesforce (NYSE: CRM), visit: www.salesforce.com.

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase Salesforce applications should make their purchase decisions based upon features that are currently available. Salesforce has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM."

SOURCE Salesforce

please visit http://www.salesforce.com/ca/company/news-press/press-releases/

Modal title

Organization Profile

Salesforce

    Also from this source

  • National Student Success Nonprofit Awarded Salesforce Accelerator Grant to Pilot Agentic AI in Higher Education

Contact Cision

  • 866-245-2317
    from 8 AM - 10 PM ET
  • Become a Client
  • Request a Demo
  • Editorial Bureaus
  • Partnerships
  • General Enquiries
  • Media

Products

  • Cision Communications Cloud®
  • Media Monitoring
  • Content Distribution
  • Multimedia Distribution
  • Measurement & Analytics
  • Investor Relations

About

  • About Cision Canada
  • About Cision
  • Media Partners
  • Careers
  • Accessibility Statement
  • APAC
  • APAC - Simplified Chinese
  • APAC - Traditional Chinese
  • Brazil
  • Canada
  • Czech
  • Denmark
  • Finland
  • France
  • Germany
  • India
  • Indonesia
  • Israel
  • Japan
  • Korea
  • Mexico
  • Middle East
  • Middle East - Arabic
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Russia
  • Slovakia
  • Spain
  • Sweden
  • United States
  • Vietnam

My Services

  • All News Releases
  • Online Member Centre
  • Next Gen Communications Cloud
  • Cision Communications Cloud®
  • my CNW

Do not sell or share my personal information:

  • Submit via [email protected] 
  • Call Privacy toll-free: 877-297-8921

Contact Cision

Products

About

My Services
  • All News Releases
  • Online Member Centre
  • Next Gen Communications Cloud
  • Cision Communications Cloud
  • my CNW
877-269-7890
from 8 AM - 10 PM ET
  • Terms of Use
  • Information Security Policy
  • Site Map
  • Cookie Settings
  • Accessibility Statement
Copyright © 2025 CNW Group Ltd. All Rights Reserved. A Cision company.