Aviva Canada opens a third claims customer response centre in Calgary at The University of Calgary - Edmonton and Lac la Biche claims centres remain open to support customers

Claims teams mobilized from across the country 

TORONTO, May 9, 2016 /CNW/ - Aviva Canada has opened a third claims centre at the University of Calgary inside Taylor Family Digital Library (2nd floor). Claims representatives are onsite at all three locations including the Canalta Hotel in Lac la Biche and the Edmonton EXPO Centre at Northlands Evacuation Centre.  Aviva customers and brokers are encouraged to visit these locations, or call 1 866 MYAVIVA (1 866 692 8482). They are available by phone on a 24/7 basis. 

Aviva has mobilized their team of claims and catastrophe response experts from across the country to prioritize providing all necessary assistance to customers affected by the Fort McMurray fires and is also working closely with government and industry partners.

All evacuees are reminded to register for support with Aviva's Ready When the Times Comes national disaster response partner, the Canadian Red Cross, by calling 1 888 350 6070 or by visiting www.redcross.ca and clicking on the "Register Now" link for evacuees.

Aviva Canada Claims Centre Locations:

Calgary location:                                             

University Of Calgary

Taylor Family Digital Library (2nd floor)

410 University Court NorthWest

Edmonton location:                                        

Edmonton EXPO Centre at Northlands

Edmonton Evacuation Centre

7515-118 Avenue NorthWest

Lac la Biche location:                          

Canalta Lac La Biche Hotel

9905 83 Avenue


Customers can also check www.avivacanada.com and social media pages for more information on Aviva's response and updates on the situation.

About Aviva Canada

Aviva Canada is one of the leading property and casualty insurance groups in the country providing home, automobile, leisure/lifestyle and business insurance to more than three million customers. A wholly-owned subsidiary of UK-based Aviva plc, the company has more than 3,500 employees, 25 locations across Canada and approximately 1,500 independent broker partners.

Aviva Canada invests in positive change through the Aviva Community Fund, Canada's longest running online community funding competition. Since its inception in 2009, the Aviva Community Fund has awarded $6.5 million to over 222 charities and community groups nationwide.

For more information visit avivacanada.com, our blog or our Twitter, Facebook and LinkedIn pages.

SOURCE Aviva Canada Inc.

For further information: Media Contact: Priscilla Wong, Public Relations Specialist, Aviva Canada Inc., Desk: 416 288 6780, Mobile: 647 208 7523, priscilla_wong@avivacanada.com


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