MONTREAL, April 25, 2020 /CNW Telbec/ - Hydro-Québec encourages customers to be careful further to reports of fraudulent calls purporting to be from the company. The person calling demands immediate payment, threatening service interruption if their demand is not met.
We would like to remind customers that we recently announced that there will be no administration charges and no service interruptions for nonpayment, until further notice, due to the economic difficulties caused by the COVID-19 pandemic. For more information on the measures we announced: http://news.hydroquebec.com/en/press-releases/1598/hydro-quebec-is-doing-more-for-its-customers/.
To find out how to recognize a fraudulent message, go to http://www.hydroquebec.com/fraud-prevention.html.
For further information: Louis-Olivier Batty, Affaires publiques et médias, Hydro-Québec, 514 289-4214, [email protected]