GURGAON, India, May 31, 2016 /CNW/ -
Introduces Ameyo Engage - its Cloud-based Call Centre Software Solutions for International Markets
- Company looking to achieve US $10 million revenue through this strategic move
- USP of Ameyo Engage - customization, intelligent routing, multi-channel communications, advanced integrations, call monitoring and analytics
Ameyo, India's largest contact centre software provider, today, announced a significant expansion into the US and European markets through Ameyo Engage - a Cloud-based Call Centre Software. Ameyo Engage will operate from its sales office in US at Sunnyvale, CA. With the multi-billion contact centre market ready for cloud disruption, Ameyo Engage aims to simplify customer engagement for businesses. The company is looking to achieve US $10 million revenue through this strategic international expansion.
Based on the robust Ameyo platform, that already empowers over 1600 businesses across 60 countries, Ameyo Engage allows businesses to set up an enterprise level professional contact centre without investing in hardware, installation and infrastructure. Brands can personalize their customer interactions and can streamline inbound and outbound communications within a single interface. With capabilities like intelligent routing, multi-channel communications, advanced integrations, call monitoring, and analytics, Ameyo Engage has proved itself to be the best solution available in the market.
Speaking on the occasion, Mr. Bishal Lachhiramka, CEO, Ameyo Engage, said, "Providing an optimal customer experience in the ever changing hyper-connected world is preliminary for the reputation and success of organizations. By utilizing the advanced features of our Engage platform, businesses can gain deeper insights of their operations within their environment."
The platform delivers unified and highly personalized experiences that helps brands of all sizes and power their customer interactions with intelligence, scalability, ease of use, and flexibility. With an affordable introductory pricing, Ameyo Engage aims to become a default choice for all call centre software requirements.
As part of its launch, the Ameyo Engage is inviting early adopters to its webinar on "How to build a world class contact center in 5 easy steps" to be held on 1st June, 2016.
For further information: Media Contact: Kartik Kakar, [email protected], +91-124-4771000