To meet growing demand for services, virtual contact center will be hiring home-based employees across Canada with special focus in five major provinces
CALGARY, Alberta, April 10, 2012 /CNW/ - Alpine Access, the premier provider of virtual contact center solutions and services, today announced the company is looking to hire over 150 Canadian-based employees for work-at-home positions in the next 30 days. The company currently employs approximately 5,000 people in over 1,800 cities and towns throughout the U.S. and Canada. Hiring efforts for the next four weeks will be focused on candidates living in the following provinces, but applications will be accepted from across the country as well:
- New Brunswick
- British Columbia
- Nova Scotia
Alpine Access' positions are for customer care representatives who will provide services to customers of a large Canadian communications service provider and are available immediately. Ideal candidates are self-starters desiring home-based employment. Alpine Access customer care professionals have strong educational backgrounds, a work history that includes previous customer service related responsibilities and good online computer skills. To learn more about specific employment requirements or to apply for these home-based positions, please visit Alpine Access' dedicated jobs website at: www.alpineaccess.com/jobs.
"As more and more Canadian companies choose Alpine Access' home-based, customer care solutions, we are in the fortunate position to expand our workforce with additional Canadian-based employees," said Christopher M. Carrington, president and CEO of Alpine Access. "It is the outstanding value that we offer to businesses coupled with the improved work/life balance enjoyed by employees that make us the largest and fastest-growing international provider of a home-shored employee workforce."
The company's continued hiring is a direct result of increasing demand for its virtual work-at-home model. According to Melissa O'Brien, research analyst at IDC, "The home-based agent delivery model for customer care is rapidly growing as a preferred method of delivery for companies in the United States and Canada. Alpine Access is one of the leading pure-play providers of home-based agent services and looks likely to continue strong growth."
About Alpine Access
Alpine Access is redefining the contact center industry through its virtual outsourcing services and solutions. Founded in 1998, Alpine Access powers the customer service and technical support operations of many leading international brands through approximately 5,000 work-at-home professionals across the U.S. and Canada. The company also offers a robust suite of distributed workforce solutions and capabilities, including SaaS-based talent management platforms, security solutions in the cloud, and consulting services. Rated the #1 contact center and CRM outsourcer for client satisfaction by the Black Book of Outsourcing, Alpine Access' clients include respected Fortune 1000 companies in the financial services, communications, technology, healthcare, retail, travel and hospitality sectors. For more information, visit the Alpine Access website at www.alpineaccess.com or call 866.279.0585.
SOURCE Alpine Access
For further information:
Cori Keeton Pope of Stefanie Jones Public Relations, Inc., +1-303-282-4981, [email protected], for Alpine Access