Fallsview Casino Resort Hotel awarded CAA/AAA Four Diamond award 10 years running
NIAGARA FALLS, ON, Dec. 2, 2014 /CNW/ - For the 10th consecutive year, Fallsview Casino's luxury 374-room hotel in Niagara Falls, Ontario has been granted the coveted Four Diamond honour from CAA/AAA.
CAA/AAA is among the world's best known and highly respected rating system in the hospitality industry, recognizing establishments for their world-class service, facilities and amenities.
"Celebrating our 10th Four Diamond award during Fallsview's 10th anniversary is an incredible milestone for our organization" says Art Frank, President of Niagara Casinos. "We have always been committed to providing each and every guest with a personalized experience and attentive service in a comfortable and high-quality surrounding."
Four Diamond awards were also presented to two fine-dining restaurants at Fallsview Casino; 21 Club (nine consecutive years) and Ponte Vecchio (five consecutive years).
CAA/AAA's Four Diamond award rating is among the travel authority's highest designations for properties and restaurants. Recipients of Four Diamond ratings undergo rigorous evaluation during an onsite assessment conducted by CAA/AAA inspectors. The Diamond rating system is the only evaluation program that covers Canada, the United States, Mexico and the Caribbean.
Additionally, and for the first time ever, Lucky's Steakhouse located at Casino Niagara was recognized by the CAA/AAA evaluation program, coming away with a Three Diamond rating.
Other notable awards in 2014 for Niagara Casinos include:
- "Best of Award of Excellence" for Ponte Vecchio and 21 Club - Wine Spectator
- "Ontario's Favourite Casino" - Toronto Sun Readers' Choice Awards
- "Leading Edge Award" and "Best Broadcast Advertisement – American Gaming Association
- Hamilton-Niagara Top Employer award for 2015 – Canada's Top 100 Employers
About Fallsview Casino Resort
Overlooking the world-famous Horseshoe Falls, Fallsview Casino Resort is an award-winning resort offering premiere entertainment and superior guest service since 2004. Featuring a CAA Four-Diamond Hotel with 374 luxury rooms and suites, Fallsview Casino Resort houses one of the largest and most-impressive gaming floors in the world with over 3,000 slot machines and 100 gaming tables. This vibrant resort property also features a full–service spa and fitness centre, a state-of-the-art 1,500-seat Avalon Theatre, dozens of dining and shopping options and over 30,000 square feet of meeting and convention space. For more information, visit fallsviewcasinoresort.com, @NiagaraCasinos on Twitter, or call 1-888-325-5788.
Named after the iconic bridge over the Arno River in Florence, Italy, Fallsview Casino's Ponte Vecchio features traditional Italian cuisine, a vast wine cellar and world-class service – all surrounded by a unique décor that is a fusion of modern design and old-world charm. Ponte Vecchio is open for dinner from Tuesday to Saturday, 5pm-11pm. 1-888-325-5788.
This two-level restaurant boasts soaring views of the Falls and has earned a reputation for offering one of the finest dining experiences in Niagara. The highest quality cuts of steak and the freshest seafood are complemented by an award-winning wine cellar and are prepared by one of the best culinary teams in the business. 21 Club is open from Thursday to Monday, 5pm-11pm. 1-888-325-5788.
With its retro, art-deco feel and impressive a la carte menu, Lucky's Steakhouse serves up all-time classics and good times with flare. Choose from many specialties like Lobster Tail and Roast Prime Rib, or enjoy mouth-watering comfort-food, such as Charbroiled Pork Baby Back Ribs. With an impressive wine list and desserts to tempt your taste buds, Lucky's Steakhouse will become an all-time favourite restaurant. Located at Casino Niagara. Open Wednesday to Sunday, 5pm-10pm. 1-888-325-5788.
SOURCE: Fallsview Casino
For further information: Samantha Hoodless, Communications Specialist, Fallsview Casino Resort, T: 905-371-7538, [email protected], @NiagaraCasinos