TORONTO, Dec. 28, 2013 /CNW/ - Toronto Hydro-Electric System Limited
(Toronto Hydro) continues to work around the clock to restore power to
the approximately 6 per cent of customers (18,000) who remain without
power following the ice storm.
Crews are focussing on localized neighbourhoods, apartment buildings,
condominiums and individual homes still without service. While
significant progress has been made, customers who are still without
power should be prepared for restoration to continue over the next few
days. This type of restoration effort is always most labour intensive
with a great deal of forestry work and clean-up required.
Toronto Hydro, with the support of more than 250 electrical trades and
forestry workers from across the province and Manitoba will continue to
work around the clock until all power is restored.
Public and worker safety is Toronto Hydro's first priority and we urge
the public to exercise extreme caution in power restoration locations.
Please keep a safe distance from crews working in the area (at least 15
feet) as tree limbs and ice continue to fall as a result of the warmer
Toronto Hydro continues to closely monitor the weather. If winds pick
up, they could trigger more outages as already stressed branches and
trees fall onto power lines.
Customers are reminded that if Toronto Hydro is reporting that their
neighbourhood has been restored when their home is still without power
they should do the following:
Check to see if your neighbours have power. If they don't, it is likely
that more work is to be done on your street.
If your home is the only house without electricity, check your
electrical panel inside the home to see if the breakers are in the "on"
Check outside to see if the electrical equipment on your home is damaged
or if the service wire is down. If the wire is down, please stay back
and contact a licensed ECRA/ESA electrical contractor. A list is
available on Toronto Hydro's website at torontohydro.com/poweroutage
If you have completed the above and your power is still out, please
report your outage to 416-542-8000.
The City of Toronto is still operating Reception centres, where those in
need can access food, water, warmth and rest. For more information,
please visit Toronto.ca
If you spot a downed wire, please stay back (at least 10 feet) and
report it to Toronto Hydro's operations centre at 416-542-8000. For
more information about household items to have on hand during a lengthy
outage, please visit torontohydro.com/poweroutage
Electrical Safety Authority - esasafe.com
Twitter - twitter.com/torontohydro
Facebook - facebook.com/torontohydro
YouTube - youtube.com/torontohydro
Flickr - flickr.com/torontohydro
SOURCE: Toronto Hydro Corporation
For further information:
Contact the Media Relations Hotline
Toronto Hydro-Electric System Limited