LONDON, March 19, 2012 /CNW/ - RBC Dexia Investor Services is pleased to announce that it has maintained its overall number one position in the influential R&M Consultants Global Custody Survey. RBC Dexia also held the top position in eight other categories, adding Far East and Belgium, the Netherlands and Luxembourg (BeNeLux) to its impressive total. The R&M survey measures customer satisfaction based on questionnaires completed by a wide range of institutions around the world.
RBC Dexia came first in the UK for the seventh year running and was also elected best custodian in Europe, Canada, North America, Far East and BeNeLux. In the categories reserved for votes by asset managers, RBC Dexia also secured the highest ranking amongst External Asset Managers and UK External Asset Managers.
"Retaining the top spot while increasing the gap between us and our competitors is a true indicator of our commitment to excellence in client service," said Tony Johnson, Global Head, Sales & Distribution at RBC Dexia. "Adding the top positions in the Far East and BeNeLux also speaks to our global footprint and our ability to provide a consistent experience no matter where our clients are located."
RBC Dexia was also recently awarded 'Leading UCITS Custodian and Fund Administrator' for the second year in a row by the Hedge Fund Journal. A review of RBC Dexia's key awards and rankings over the past year is available on our website.
About RBC Dexia Investor Services
RBC Dexia Investor Services offers a complete range of investor services to institutions worldwide. Our unique offshore and onshore solutions, combined with the expertise of our 5,500 professionals in 15 markets, help clients grow their business and sustain enhanced performance through efficiency improvements and robust risk management practices.
Equally owned by RBC and Dexia, the company ranks among the world's top 10 global custodians with USD 2.7 trillion in client assets under administration.
RBC Dexia Investor Services Limited is a holding company that provides strategic direction and management oversight to its affiliates, including RBC Dexia Investor Services Trust, a trust company, supervised in Canada by the Office of the Superintendent of Financial Institutions, and authorized to carry on business in the U.K. by the Financial Services Authority. All are licensed users of the RBC trademark (a registered trademark of Royal Bank of Canada) and Dexia trademark (a registered mark of Dexia Crédit Local) and conduct their global custody and investment administration business under the RBC Dexia Investor Services brand name.