How will advanced tank sensor technology create a stronger link between commercial clients and propane supplier?

Superior Propane is the only company in Canada using exclusive and secure wireless technology, offering a tank sensor that delivers notifications via email or text at varying frequencies letting customers know about their propane fuel level to reduce the risk of service interruption and gain greater control over energy costs.

MISSISSAUGA, ON, Nov. 4, 2013 /CNW/ - Superior Propane is pleased to announce the introduction of its new tank monitoring system for commercial clients across Canada. Using Self-Monitoring, Analysis and Reporting Technology, push notifications will be delivered to customers, at varying frequencies, via a secure cellular network or satellite service in the form of either email or text alerts concerning the level of propane remaining in their tanks.

With integration of this advanced technology, Superior Propane further solidifies its partnership with the client by taking a proactive position and advising the customer of a scheduled fill date.  This 'Advanced Shipment Notification' of next fuel delivery option addresses the customers' need to ensure timely propane tank refills to reduce the risk of interruption.   To further enhance the service cycle, the customer receives an automatic notification when refill is completed.

According to Rick Carron, Vice-President, Enterprise Sales, "Superior Propane has a proven track record of satisfying the unique energy needs and technical solutions of our commercial customers.  With the introduction of Self-Monitoring Analysis Reporting Technology, we are creating an even greater alliance with our commercial customers by allowing them to concentrate on their core business and entrust their propane needs completely to us.  Once again, Superior Propane is differentiating itself in the marketplace and raising the bar on customer service."

Customers using the monitoring system will also have peace of mind concerning their billings. "Our new system offers enhanced accuracy of usage and our customers will gain greater control over their fuel costs," says Mr. Carron.  Superior's monitoring system benefits include:

  • Reliability & Peace of Mind
  • Effectively Manage Inventory & Resources
  • Increase Cost Efficiencies

"Superior is proud to be the first Canadian company to offer this cutting-edge technology exclusively to our commercial customers." says Superior Propane President, Greg McCamus.  He further promises, "Although our new system will save customers time and costs, you can't put a price on peace of mind - which is what we guarantee to deliver along with the most customer-centric service that's become synonymous with Superior Propane."                       

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About Superior Propane

Superior Propane is Canada's only national provider of portable fuels, equipment and service delivered locally to customers in more communities than any other propane company. In business since 1951, Superior's headquarters are located in Calgary AB and is part of the Energy Service division of Superior Plus LP.  Superior Propane employs more than 1,400 Canadians and delivers over 1.2 billion litres of propane annually.

SOURCE: Superior Propane

For further information:

Media contact: Joan Mizzi-Fry, Communications   Cell - 416.970.6756


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