BANGALORE, India, June 19, 2013 /CNW/ - HGS, a leading provider of
business process outsourcing services, has made two significant
additions to its senior management team of North America and one major
addition to its global leadership team. This is in line with the
organization's aggressive growth targets and increased focus on the
United States and Canada.
Chris Lord joins as the Senior Vice President, Global Sales Strategy and
Sales Operations. His primary responsibility is to ensure that all the
geographical sales teams at HGS have the best and optimized sales
support by leveraging HGS' global capabilities, best practices, assets,
collaterals and IP. With over 25 years of IT and BPO services
experience at the leadership level with such firms as Wipro, Accenture,
EDS, and Xerox in India, Philippines, Europe, USA and Canada, Chris has
proven transformational expertise in sales strategy and execution.
Steve Sacks joins HGS as the Senior Vice President of Sales and Business
Development with a mandate to meet the aggressive revenue growth
targets of HGS in the North American markets. He has over 20 years of
sales experience in the BPO Industry with few of the leading names such
as EDS, Accenture, Teleperformance, Pricewaterhouse Coopers, and Ernst
& Young where he managed the domestic, nearshore and the offshore
outsourcing business partnerships.
Jaime Nunez joins as Senior Vice President, Operations and IT for HGS
USA. With an overall experience of 25 years, he has recently served as
the Chief Operating Officer and Chief Technology Officer for a leading
BPO provider, where he led the global transformation of the company's
core business resulting in Operational and IT excellence. Prior to
that, he worked with the Citi Group as the Managing Director of Global
Customer Service and Client Delivery for call centers across the US,
South America, and Europe as well as Asia including China, The
Philippines and India.
Commenting on these additions to his leadership team, Partha DeSarkar,
Global CEO of HGS, said, "We have been bullish on North America for
quite some time now. Our growth in this region has been good. We are
leveraging the synergies from our acquisition in Canada. We bring our
right-shore model to the clients in the US and Canada. I expect to see
good traction in the coming months. With their exhaustive experience,
Chris, Steve and Jaime are the best people to handle this growth."
About Hinduja Global Solutions (HGS):
HGS, part of the multi-billion dollar conglomerate - Hinduja Group, is a
world leader in Customer Relationship and Business Process Management,
with a global footprint across North America, Latin America, Europe,
Asia and Africa. With over three decades of experience with some of the
world's most recognized brands, it delivers the best practices that
drive exceptional results for its clients. Its contact center
solutions, back office transaction processing services, domain
analytics and process consulting solutions combine operational
excellence with functional expertise. It enjoys "Preferred Partner"
status with most of its major clients. HGS currently serves 535 clients
through its 56 Global Delivery Centers & employs over 23000 people
worldwide. HGS India is a public limited company, listed on the
National Stock Exchange (NSE) and Bombay Stock Exchange (BSE). It had a
turnover of $364 million in the fiscal year 2012 -13.
For further information:
Hinduja Global Solutions