TORONTO, Jan. 19, 2012 /CNW/ - Digitcom, a leading Canadian business
phone systems and data networks distributor, was recently recognized as
an Avaya "Partner in Customer Excellence," a newly created designation
that identifies and rewards channel partners who achieve significantly
higher scores in their customer satisfaction surveys.
As Avaya's Vice President of Worldwide Channels Jeremy Butt explains, "We are removing obstacles and improving accessibility, making it
easier for the best and the brightest to do business with us. Avaya
retains its laser focus on enterprise communications and open standards
and we remain committed to educating and authorising partners who share
our passion and vision. With commitment of this level on both sides I'm
sure that the year ahead will be our best yet."
With an expansive worldwide network of channel partners, customer
satisfaction has become a critical element in how Avaya determines
partner level status. This new designation recognizes those who excel
in this field, highlighting them in Avaya's Partner Locator.
As a recent winner of Avaya's prestigious SME Canadian Business Partner
of the Year award—for which eligible companies must achieve a 90
percent customer satisfaction rating, demonstrate industry leadership
and outperform key strategic goals—and one of a few select Avaya "SME Expert" dealers in North America—a certification that honours both
a company's high level of customer satisfaction and unrivalled
technical expertise—this new distinction as an Avaya "Partner of Excellence" once again demonstrates Digitcom's longstanding
commitment to customer satisfaction and its continued excellence in
SOURCE Digitcom Canada Inc.
For further information:
For more information about Digitcom please visit www.digitcom.ca or www.theTelecomblog.com.