CAA to invest in new telematics technology and services

Technology to help members be safer and better connected

THORNHILL, ON, Nov. 18, 2013 /CNW/ - CAA South Central Ontario (CAA SCO) has signed a contract with a sector-leading technology vendor, Quindell, to provide its members and insurance customers with new telematics technology and services.

CAA SCO is exploring the use of telematics to provide its members with increased safety and value for their membership. The technology could be used to allow CAA SCO to respond to roadside assistance calls more effectively through GPS location services and even include remote services for lock-outs.  Vehicle diagnostics would help drivers understand their driving habits and promote safer driving, provide vehicle maintenance alerts and tips on how to use their vehicle more efficiently and economically.

"Our promise to our members is to provide them with roadside safety, peace of mind and value for their membership," said Cindy Hillaby, Vice President, Membership and Automotive Services. "Telematics provides us with new opportunities to use technology to deliver on that promise more effectively while providing members with an extra level of care and convenience," added Hillaby.

The first telematics product CAA SCO plans to launch is a usage-based insurance product in early 2014. Policyholders who sign on will receive a five-per cent participation discount, basic vehicle diagnostics and the opportunity for further discounts of up to 15 per cent on renewal as a result of good driving behaviors.

"We believe in offering insurance customers more choice and the flexibility to reduce their rates based on their own driving behavior," said Matthew Turack, Vice President, CAA Insurance. "The program is for drivers who want to be recognized and rewarded for continuously demonstrating safe driving behaviors, plus CAA Members will continue to benefit from security, peace of mind and quality support of our roadside assistance."

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CAA South Central Ontario offers a variety of services including roadside assistance, automotive care, travel and insurance. There are more than 1.9 million CAA members in South Central Ontario and over 5.9 million members in Canada.

We're more than Roadside Assistance. We're Life-side Assistance.

About Quindell Portfolio Plc

Quindell Portfolio Plc is a provider of sector leading expertise in Software, Consulting and Technology Enabled Outsourcing in its key markets being Insurance, Telecommunications and their Related Sectors.  Our award winning Business Transformational, Software, Consulting and Outsourcing Solutions are recognized as delivering significant savings and additional sales to our customers every year.

SOURCE: CAA South Central Ontario

For further information:

Media contact: Tony Tsai, Communication Manager,, Office: (905) 747-5813, Cell: (416) 254-2653, or Silvana Aceto, Media and PR Consultant, CAA SCO,, Office: (905) 771-3194, Cell: (416) 209-4930.


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