Long-standing Duck Creek customer extends its relationship with a modern, cloud-based platform spanning policy, billing, data, and digital engagement
BOSTON, Oct. 27, 2026 /CNW/ -- Duck Creek, the intelligent core of insurance, today announced that Mutual Benefit Group (MBG) has selected Duck Creek Policy, Duck Creek Billing, Duck Creek Producer Portal, and Duck Creek Clarity Data Foundation to support a greenfield implementation for its future-state platform.
MBG will launch the new business in Delaware, beginning with Businessowners Policy, Commercial Umbrella, and Workers' Compensation. Building on its existing use of Duck Creek's cloud platform, including Duck Creek Claims and Duck Creek OnDemand, MBG is expanding a long-standing relationship and applying the internal platform expertise it has developed over time. This latest initiative extends that foundation into a comprehensive cloud deployment supporting the new lines of business.
The platform will allow MBG to configure products efficiently, streamline quote-to-bind and policy servicing, and deliver modern digital experiences to independent agents and policyholders. Duck Creek's configurable architecture, commercial lines content, analytics, and SaaS operating model are intended to help MBG bring products to market quickly while maintaining a scalable cost structure as the business grows.
"As a mutual entering a new state, we needed a foundation built around how independent agents and policyholders actually want to work, not something we'd have to reshape later," said Gary Williams, President and Chief Executive Officer of MBG. "Duck Creek lets us configure our products and bring this business to market on our own timeline, with room to expand into new states as we prove out the model."
Strategically, the initiative supports MBG's plans to offer competitively priced products aligned to its risk appetite, expand into new markets over time, and pursue profitable growth through disciplined underwriting.
MBG differentiates itself through its mutual company model, community orientation, and commitment to independent agents, personalized guidance, and local expertise. The Duck Creek platform is designed to extend those strengths with greater agility across product development, underwriting, and service.
"Duck Creek is proud to help MBG build a modern commercial insurance business as it enters the Delaware market," said Chris McCloskey, Chief Operating Officer at Duck Creek. "Our scalable platform gives MBG the speed to bring tailored commercial products to market, deliver modern experiences for agents and policyholders, and build a foundation that can evolve with AI as the business grows."
About Mutual Benefit Group
MBG has been providing home, auto, and commercial insurance since 1908; the carrier works diligently each day to help build and protect its policyholders' economic well-being and provide for their security. MBG is known for its strong relationships with policyholders and agents; for its responsive, friendly, knowledgeable staff; and for claims service that consistently garners a nationally competitive level of satisfaction. Learn more at www.mutualbenefitgroup.com.
About Duck Creek
Duck Creek is the intelligent core that leading insurers choose to build on. Purpose-built for property and casualty (P&C) and general insurance, Duck Creek unifies the full insurance lifecycle on a single platform with one data foundation. As an agentic platform, it connects intelligence across underwriting, policy, billing, claims, and payments workflows where decisions are made and compliance is non-negotiable. Duck Creek enables carriers to launch products faster, adapt quickly to change, and grow with precision and confidence. Solutions are available individually or as a full suite via Duck Creek OnDemand. Visit www.duckcreek.com and follow Duck Creek on LinkedIn, X and BlueSky.
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SOURCE Duck Creek
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