Bell Aliant Unified Communications service leverages GENBAND's SPiDR™
HALIFAX and FRISCO, TX, June 10, 2013 /CNW/ - Bell Aliant (TSX: BA) one
of North America's largest regional communications providers and
GENBAND, a leading developer of multimedia and cloud communications
solutions, have been jointly awarded the Global Telecoms Business
Innovation Award at their annual event in London, England on June 4.
The award, in the Business Service Innovation category, celebrates the
work that vendors and operators are doing together to develop
innovative projects in order to better serve customers. Bell Aliant and
GENBAND were presented the award in recognition of their outstanding
innovation and collaboration in Business Unified Communications.
"Bell Aliant continues to lead the way on innovation for our business
customers," said Kelly Duplisea, Vice President, Business Market at
Bell Aliant. "Being recognized as a global leader alongside GENBAND is
very encouraging as we continue our commitment to provide our customers
with the most efficient, advanced and flexible options available in the
market. Best of all, with our hosted Unified Communications solution,
customers have the security and confidence of knowing their
communication needs are being managed by an experienced, leading edge
GENBAND enhances Bell Aliant Unified Communications Solution by
providing key technologies, including GENBAND's recently announced
SPiDR™ WebRTC gateway, that allow customers to compete in a rapidly
evolving market. GENBAND SPiDR enables real-time communications, such
as video, voice and IM to be launched within a browser with the click
of a mouse.
Working together, Bell Aliant and GENBAND successfully deployed this new
capability, ensuring customers receive enhanced browser-based
capabilities that allow for collaboration and anywhere connectivity. It
also allows for increased employee efficiency and productivity, while
driving overall cost savings to organizations.
"WebRTC is one of the most talked about new technologies in the
industry," said B.G. Kumar, President of the Multimedia Business Unit
for GENBAND. "This leading edge WebRTC deployment across one of North
America's largest networks demonstrates the market opportunities of
this innovative technology and illustrates GENBAND's ongoing investment
in rich communications and mobility applications that allow customers,
like Bell Aliant, to redefine the broadband experience for the
Bell Aliant's Unified Communications service brings business customers
the power of IP phone, providing enhanced collaboration and anywhere
connectivity, without the capital cost or business disruption
associated with buying a stand-alone system. With Bell Aliant Unified
Communications, large and mid-sized business customers can seamlessly
connect their phone, PC and mobile devices so they can access their
office voice line and features from anywhere in the world. Bell Aliant
manages and maintains the fully hosted service, ensuring customers have
the latest technology and services for their business needs.
Single Number Reach
Customers' office number travels with them. Incoming communications can
be directed to the device of their choice.
Presence and IM
Customers are able to view the online status of other users on the
network, as well as automatically alert others whether away from their
PC or on the telephone. In addition, customers are able to send and
receive IMs from other users.
PC Phone and Mobile Access
Customers can use their laptop or mobile device to access their office
line with a host of advanced features while on the move.
Make video calls with employees, suppliers and customers without the
cost of a separate video system
Customers can seamlessly switch live calls from one device to another
without interruption - for example from office phone to smartphone.
Personal Conference Bridge
Customers have their own unique bridge so they can set up a conference
call at any time without having to pre-book it - at no extra cost.
"This is the seventh time we've run our Innovation Awards and each year
we've seen that the industry is working harder and harder to deliver
exciting and innovative services to its customers worldwide," said Alan
Burkitt-Gray, editor of Global Telecoms Business. "Congratulations to
all the award winners. The industry is seeing a wave of innovation
which is making a huge difference — to the companies working in the
industry and to all of us in business and as consumers. They are making
such a difference to the world. We want to celebrate what they are
About Bell Aliant
Bell Aliant (TSX: BA) is one of North America's largest regional
communications providers and the first company in Canada to cover an
entire city with fibre-to-the-home (FTTH) technology with its FibreOP™ services. Through its operating entities it serves customers in six
Canadian provinces with innovative information, communication and
technology services including voice, data, Internet, video and
value-added business solutions. Bell Aliant's employees deliver the
highest quality customer service, choice and convenience.
GENBAND is a global leader in smart networking solutions from the Core
to the Edge to the Experience for service providers and enterprises in
over 80 countries. The company's technology improves IP networks by
making them more scalable, secure, profitable and efficient. GENBAND's
market-leading technology supports multimedia voice, data and video
sessions and fixed-mobile unified communications applications that
scale on public and private networks. With a flexible, cloud-ready
platform, GENBAND's IMS, edge and application solutions help its
customers compete effectively by increasing revenues, improving
profitability, and attracting and retaining customers. To learn more,
visit us on the web at www.GENBAND.com.
SOURCE: Bell Aliant Inc.
For further information:
Bell Aliant Corporate Affairs