BDO Canada partners with ServiceNow to help organizations govern AI and simplify operations

Partnership combines BDO's advisory and AI governance experience with the ServiceNow AI Platform to modernize operations and deliver measurable outcomes

TORONTO, Oct. 30, 2026 /CNW/ -- BDO Canada today announced a new partnership with ServiceNow, the Super Intelligence Control Tower for business reinvention, to help organizations modernize operations, govern AI-enabled work and improve returns on technology investments. The partnership combines BDO's advisory, risk, cyber, data, technology, and industry experience with the ServiceNow AI Platform to connect systems, processes and teams.

Organizations are adopting digital tools and AI faster than their processes, controls, and operating models can evolve. As a result, disconnected systems, manual work, and unclear governance can slow execution and limit the value of technology investments.

BDO and ServiceNow address these challenges by linking business strategy and governance with process design, platform implementation, and ongoing optimization. BDO aligns people, processes, data and controls around defined business outcomes, using ServiceNow to put AI to work across the organization.

"Organizations want more than technology implementation. They need practical ways to simplify operations, improve control, adopt AI responsibly, and generate measurable value," said Austin D'souza, Partner, Technology Operations, BDO Canada. "By combining ServiceNow's AI platform with BDO's industry, advisory and governance experience, we can help clients move from strategy to execution and turn platform investments into business outcomes."

Delivered through BDO's Advisory practice, the offerings cover strategy and roadmaps, workflow design, implementation and integration, change and adoption, managed services, and continuous improvement. It will support service operations, process automation, digital risk and response, AI governance, and ongoing platform management.

BDO's business and regulatory experience will help clients identify value opportunities, manage risk and establish governance for responsible AI adoption.

"We're thrilled to deepen our partnership with BDO Canada. This collaboration brings together the ServiceNow AI Platform with BDO's deep consulting expertise – and most importantly, it means our Canadian customers get a faster path to real business outcomes. Whether it's accelerating digital transformation, reducing operational complexity, or unlocking new revenue streams, BDO's team will help organizations realize the full value of their ServiceNow investment from day one. That's the kind of partnership that drives measurable impact," said Mitch Bouchard, Group Vice President, Canada, ServiceNow.

Clients will have access to BDO advisory, implementation and managed services across service management, operations, automation, integration, AI, security, risk and platform management.

For more information about BDO's ServiceNow consulting services, see here.

About BDO Canada
BDO helps businesses do more. We offer an integrated suite of accounting, assurance, tax and advisory services grounded in deep industry knowledge. With an understanding of domestic and global business needs, we work alongside our clients to help them turn complex problems into compelling results.

BDO Canada LLP, a Canadian limited liability partnership, is a member of BDO International Limited, a UK company limited by guarantee, and forms part of the international BDO network of independent member firms. 

BDO is the brand name for the BDO network and for each of the BDO Member Firms.

ServiceNow, the ServiceNow logo, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries.

SOURCE BDO Canada

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