Update on Postal Service to Albertans affected by Flooding

Free Mail forwarding/Change of Address for displaced customers

OTTAWA, June 28, 2013 /CNW/ - Canada Post continues working on providing mail and parcel service throughout the communities affected by the flooding in Southern Alberta.  As the situation changes, delivery will be established in more areas as soon as it is safe to do so. We thank Albertans for their patience and understanding throughout these circumstances.

Any individual or business that has been displaced by these devastating events and has had to move to a different home or office can register for Mail Forwarding service free of charge for up to 12 months which can be cancelled at any time. Customers whose Postal Code starts with one of the following codes will receive the Mail Forwarding service free of charge: T1A, T1B, T1C, T1V, T2G, T2N, T2P, T2R, T2S, T2T or T3B. Residents can visit any post office in Alberta or across the country to register for the free service. Customers can also register to receive their bills online through Canada Post's free epost service at epost.ca. For more information, please contact Canada Post customer service at 1-800-267-1177.

The following contingency remains in place for Calgary residents living in evacuated areas. They will continue to pick up their mail at the following depots. Any mail that is not picked up will be delivered as soon as service can be restored.

Bowness Depot, 4040 Bowness Road NW from 10 a.m. to 4:30 p.m. for people living in the following areas:

  • Sunnyside and Westmount/Hillhurst with the first three characters of their postal code T2N;
  • China Town with the first three characters of their postal code T2P;
  • Beltline with the first three characters of their postal code, T2P and T2R;

Chinook Depot, 6939 Fisher Road from 10 a.m. to 4:30 p.m. for people living in the following areas:

  • Rideau, Riverdale, Roxbororo, Stanley Park/Elboya and Cliff Bungalow with the first three characters of their postal code T2S;
  • Windsor Park with the first three characters of their postal code T2V and T2T;
  • Erlton and Mission with the first three characters of their postal code T2S;
  • Beltline, Bonny Brook, China Town, Downtown East Village, and Inglewood with the first three characters of their postal codeT2G;
  • Elbow Park with the first three characters of their postal code T2T

Customers are reminded they will need to provide government-issued photo identification when picking up their mail.

For customers who receive their mail at a Post Office Box, the following outlets are open for business:

  • Mission General Store, 1706 4TH Street SW
  • Calgary Central Post Office, 639 5th Avenue SW
  • Bankers Hall Stationary, 149 - 315 8th Avenue SW
  • Exchange Gift and Convenience Store, 250 - 300 5th Avenue SW
  • Dominion Drug Ltd., 665 8th Street SW
  • Centennial Tower Card Store, 245 520 3rd Avenue SW
  • Marshall Drug Store, 1231 9th Avenue SE
  • Shoppers Drug Mart, 1436 Kensington Road NW

For customers who have Post Office Boxes at:

  • Shoppers Drug Mart, 2412 4TH Street SW

pick-up location will change to Mission General Store, 1706 4TH Street SW

For customers who have Post Office Boxes at

  • Hing Wah Imports, 312 Centre Street SE
  • Shoppers Drug Mart, 115 1410 1 Street SE

pick-up location has changed to Calgary Central Post Office, 639 5th Avenue SW.

Most of the flooded areas outside of Calgary is receiving mail delivery however there are still some sites that are not accessible.

  • High River residents will be able to pick up their mail at the Okotoks post office at 27 McRae Street starting today. The hours of the post office are Monday to Friday from 9 a.m. to 6 p.m. and this weekend, Okotoks post office will be open for High River residents on Saturday and Sunday from 9:00 AM to 2:00 PM.

  • Mail delivery has resumed in Medicine Hat with the exception of a small number of addresses. For any addresses still not accessible, residents can pick up their mail at the outlet at 420 Kipling Street S.E. from 8 a.m. to 5 p.m.

Again, customers need to show government-issued photo identification when picking up their mail.

Canada Post will continue to monitor the situation and work with Emergency Services personnel and provide mail delivery to more areas as soon as it is safe to do so. As well, as evacuated areas reopen, Canada Post will assess the status of our post offices and provide further updates.

For the latest updates on affected mail operations in Alberta, customers can go to the Canada Post website, www.canadapost.ca.

SOURCE: Canada Post

For further information:

Media Relations
613 734-8888
medias@canadapost.ca


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