TORONTO, June 20, 2013 /CNW/ - Eckler Ltd., a leading Canadian-owned
consulting and actuarial firm, announced that it has acquired the
rights to the Quantitative Service Measurement (QSM) Survey and its
intellectual property from Corden Consulting Inc. Since 1991, QSM has
provided an in-depth survey for participating organizations that
benchmarks both their pension administration costs and services.
"The acquisition of QSM is part of Eckler's commitment to growing its
benchmarking capabilities," says Ian Edelist, principal and Toronto
pension practice leader. "The survey provides a wealth of information
to pension plan administrators with benchmarks in a number of critical
areas including costs, volume drivers, service response times and
qualitative risk management."
Seven large public sector organizations from across Canada, who either
sponsor pension plans and/or administer them on behalf of several
pension plans, participate in the QSM survey. Senior leaders from the
participating organizations meet twice a year to share common issues
and business practices relating to the administration of their pension
plans. Past meetings have focused on the following:
Operational risk management
Member service delivery models
Plan member communications and engagement
Governance at the administrative level
Social media risks and opportunities
"Our commitment to serving public sector organizations is further
solidified through this acquisition," says Edelist. "Public sector
pension plans play a key role in the current and future development of
the Canadian pension landscape and we are excited to continue to
provide value-added service to them."
About Eckler Ltd.
Eckler Ltd. is a leading consulting and actuarial firm with offices
across Canada and the Caribbean. Owned and operated by its active
Principals, the company has earned a reputation for service continuity
and high professional standards. Our select group of advisers offers
excellence in a wide range of areas, including financial services,
pensions, benefits, communications, investment management, pension
administration, change management and technology. Eckler Ltd. is also a
founding member of Abelica Global - an international alliance of
independent actuarial and consulting firms operating in over 20
SOURCE: Eckler Ltd.
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