Minister of National Revenue holds roundtable with CFIB members
TORONTO, Feb. 19, 2013 /CNW/ - The Canadian Federation of Independent
Business (CFIB) applauds the Honourable Gail Shea, Minister of National
Revenue, for her latest effort to reduce the impact of the "taxman" on
Canada's small businesses.
Earlier this morning, Minister Shea held a joint roundtable with CFIB in
Toronto to hear from small business owners on what the Canada Revenue
Agency (CRA) is doing right and wrong. CFIB's recent report card on the
CRA's Call Centre Business Helpline, released during Canada's annual Red Tape Awareness WeekTM in January, gave the agency a C- on its performance. While
accountability of CRA agents has improved, service standards and agent
professionalism have declined.
"If you have ever been audited or tried to do your own taxes, you know
just how nerve-racking an experience it can be trying to deal with
CRA," said CFIB's executive vice president Laura Jones. "The last thing
you need is a busy signal or being given inaccurate or incomplete
The good news is that the federal government is listening and acting.
Minister Shea was recently awarded CFIB's Golden Scissors Award for
taking some initial steps to improve accountability at CRA, including a
new requirement for CRA call agents to provide their ID number to
ensure that they are held accountable for the advice they provide.
"Today's forum shows that Minister Shea is interested in fundamentally
changing the culture at CRA by doing more," added Jones. "She has our
commitment to work with her to make that happen."
Minister Shea heard this morning from business owners about ongoing red
tape headaches when dealing with CRA, including the agency's practice
of freezing accounts and/or contacting a business' customers to collect
fees. Concerns about mandatory electronic filings and unprompted
changes to remittance schedules/penalties were also identified for
CFIB has launched an online petition calling on Canadians to join the
"Red Tape Revolution" to reduce the impact of this hidden tax on
consumers and business. Show your support by signing the petition at www.cfib.ca/redtape.
As Canada's largest association of small- and medium-sized businesses,
CFIB is Powered by Entrepreneurs™. Established in 1971, CFIB takes
direction from more than 109,000 members in every sector nationwide,
giving independent business a strong and influential voice at all
levels of government and helping to grow the economy.
SOURCE: CANADIAN FEDERATION OF INDEPENDENT BUSINESS
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