VAL-D'OR, QC, Nov. 4, 2026 /CNW/ -- Air Creebec has discovered an unauthorized intrusion targeting some of its administrative systems. As soon as the incident was discovered, the company brought in cybersecurity experts to assess its scope and strengthen the security of the affected systems. It is working with the appropriate authorities.
"We recognize the seriousness of this situation, and we deeply regret the concern it is causing our employees, retirees, customers, partners and the communities we have the privilege of serving," said Tanya Pash, President, Air Creebec.
The safety of Air Creebec's flights, aircraft and flight operations remains assured and has not been compromised in any way. The company's aircraft and flight systems operate independently, separately from the affected administrative systems. Operations are continuing as normal.
Initial findings indicate that administrative files were exfiltrated. These files may contain personal information relating mainly to current and former employees, as well as passengers. Others may also contain operational, administrative or financial information related to customers and partners. The review is ongoing.
"Air Creebec takes this situation very seriously and is committed to supporting the people affected," said Tanya Pash.
The company is currently assessing appropriate protective measures, including the possibility of offering a credit monitoring and identity protection service, based on the nature of the information exposed and the risks identified. Eligible individuals will be informed directly of the measures available to them and the steps to follow.
Air Creebec asks everyone to be especially vigilant with any unexpected email, text message or phone call requesting urgent action or confidential information. The company reminds the public that it will never contact anyone to ask for banking information or passwords. It recommends monitoring accounts and statements, and reporting any unusual activity to one's financial institution.
For any questions about this incident, Air Creebec can be reached by email at [email protected]. Advice and tools for self-protection are also available at aircreebec.ca/cybersecurity-incident. A dedicated phone line will be available soon; its number will be posted on the same page, where future updates will also be published.
About Air Creebec
Founded in 1982 by the Cree Nation, Air Creebec is a regional airline 100% owned by the Cree. It serves 16 destinations across Quebec and Ontario and operates a fleet of 22 aircraft, comprising Dash 8s and one ATR 72 Cargo. Driven by its community commitment, Air Creebec carries more than 200,000 passengers per year.
SOURCE Air Creebec
Information: Edward Trahan, Director, Marketing and Business Development, Air Creebec, [email protected].
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