Air Canada Notifies Customers of Ban on Samsung Galaxy Note 7

MONTREAL, Oct. 15, 2016 /CNW Telbec/ - Air Canada today announced that as result of new regulations in Canada and the U.S. prohibiting Samsung Galaxy Note 7 devices aboard commercial aircraft, it will not permit the devices aboard its aircraft effective immediately.

Travellers will not be permitted to board Air Canada, Air Canada Rouge or Air Canada Express aircraft with this device on their person or in their checked luggage. Customers arriving at the airport with the device and attempting to travel could experience travel disruptions and possibly miss their flight.

Air Canada appreciates this may be inconvenient for customers. For those who arrive at the airport with a Samsung Galaxy Note 7, Air Canada has put in place a goodwill policy to enable customers to travel at another time without penalty to allow them to make alternative arrangements for their device.

For more information, customers should contact Transport Canada www.tc.gc.ca/eng/tdg/page-1295.html or consult the U.S. Department of Transportation
www.transportation.gov/briefing-room/dot-bans-all-samsung-galaxy-note7-phones-airplanes 

Canadian customers of Samsung should consult www.samsung.com/ca/home/

About Air Canada

Air Canada is Canada's largest domestic and international airline serving more than 205 airports on six continents.  Canada's flag carrier is among the 20 largest airlines in the world and in 2015 served more than 41 million customers.  Air Canada provides scheduled passenger service directly to 64 airports in Canada, 54 in the United States and 90 in Europe, the Middle East, Africa, Asia, Australia, the Caribbean, Mexico, Central America and South America. Air Canada is a founding member of Star Alliance, the world's most comprehensive air transportation network serving 1,330 airports in 192 countries.  Air Canada is the only international network carrier in North America to receive a Four-Star ranking according to independent U.K. research firm Skytrax.  For more information, please visit: www.aircanada.com, follow @AirCanada on Twitter and join Air Canada on Facebook.

 

SOURCE Air Canada

For further information: Isabelle Arthur (Montréal), Isabelle.arthur@aircanada.ca, 514 422-5788; Peter Fitzpatrick (Toronto), peter.fitzpatrick@aircanada.ca, 416 263-5576; Angela Mah (Vancouver), angela.mah@aircanada.ca, 604 270-5741; Internet: aircanada.com

RELATED LINKS
www.aircanada.com

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